Avaliações (30 344)
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Great app overall and great customer service. My problem was resolved quickly and in a competent manner.
Hi,
We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
I was having trouble connecting DSERS to AliExpress, Good job ! Fast and efficient ! Thanks for your help
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
App is great to use once you get the hang of it. Especially compared to other dropshipping web apps, DSers is free for basic use. Not everything works perfectly on the website, but support comes through every time! Thank you Catalina for helping resolve my problem! Don't hesitate to contact support if you run into any issues.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I received a great help from a DSERS Agent on Face Book regarding my orders that were stocked because not mapped. I am very satisfied about this great assistance I received from this Agent.
Hi,
We really appreciate your review of DSers about our customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was having a problem processing orders, and Jessica and Stephanie helped me promptly to solve it. I am impressed with their politeness, attention and respect. Congratulations on your professional work! Thank you very much!
Hi there!
Thank you for highlighting our support team member in your honest review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Isla is the top!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
What a GREAT job my support rep Nephele did today. The job took HOURS and I was never made to feel hurried, or stupid, or . . . anything but good!
Excellent, excellent work and professionalism, not to mention kindness! THANK YOU again, Nephele!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Moved over from Oberlo due to their new integration. Overall positive, however I much prefer the look and layout that Oberlo had as seems cleaner and more user friendly. Had a couple of questions with my first order being placed in DSers, then the customer asking to change colour. Their support was good and gave me advice and screenshots to make cancelling and re-ordering easy. Good team and very helpful. Today another issue and Krystal was super helpful and knowledeagble too :) Have downgraded the rating as the integration did not take care of shipping so when Oberlo removed it my goods would not ship as no shipping profile. No advice on this and Shopify useless. I lost almost a month with no bookings and was not aware until a customer told me they could not buy as says wont ship to their country.
Also the dashboard layout, the upload of new products from Dsers to Shopify is clunky and unfriendly. Can´t see eassily where to amned product details, the price updates and when stock low is really not easy to use. I feel that I am going to have to find another more suitable programme.
Wonderful service from the bottom of the heart. Well done! Wonderful service from the bottom of the heart. Well done!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
Eu amo, porque todas as duvidas que tenho dentro do App, os auxiliares me ajudam e auxiliam em cada passo, sendo mais pratico e fácil.
Supeeeeer recomendo!!