Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de abril de 2024

I had an excellent experience with Sandy from DSers support. He was incredibly attentive and helpful throughout the entire process. Sandy resolved all my doubts and provided step-by-step guidance to ensure everything was set up correctly for my orders. His patient and detailed explanations made the process smooth and easy to understand. I highly appreciate his assistance and highly recommend his services to anyone using DSers. Thank you, Sandy, for your outstanding support!

DotsPaw
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 17 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de fevereiro de 2024

I cannot express enough gratitude for Raphael's outstanding assistance. She was incredibly prompt and efficient in addressing multiple issues I encountered. Not only did Raphael respond swiftly to my inquiries, but she also provided thorough and helpful solutions. Thanks to her expertise and responsiveness, I was able to resolve my questions promptly and continue my work without interruption. Moreover, Raphael's consistent politeness and kindness throughout our interactions made the experience even more pleasant. I highly recommend Raphael for her exceptional service and commendable professionalism. Thank you once again for your invaluable support!

Dropbag
Alemanha
Over 1 year usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de abril de 2024

Blanca is super helpful with screenshots for quick help.

Nach Vorn
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2023

Been using Dsers for a long time and it is awesome. Their customer service is always on point. I was served by Emma today and she resolved my query within 5 mins. Now that's what you call efficient.
Would give it 10 stars if it was an option.

Kyōto home
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por DSers 20 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de outubro de 2022

I've just got some help from Jessica on the DSers customer service and it was a great experience. Thank you.

Beleza na nuvem
Brasil
Almost 2 years usando a aplicação
Questão respondida por DSers 24 de outubro de 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 de junho de 2023

I am very pleased with Sherry's support. The solution was quick and accurate. Excellent service. Congratulations!

Shopped
Brasil
Almost 2 years usando a aplicação
Questão respondida por DSers 12 de junho de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de março de 2024

The support team is very helpful. Chrissy was very patient and helped solved my minor issue under some settings that needed to be adjusted in my profile. Great customer service.

Acoseni
Canadá
12 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Editado a 4 de fevereiro de 2024

Great support from Dsers. Sherry instantly knew the solution to the issue I want having. So she solved it in no time. Quick and simple!
I would give her a rating of over 5 stars!

felinefancys
Canadá
Almost 2 years usando a aplicação
Questão respondida por DSers 11 de agosto de 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2023

I had a problem trying to fulfilled my orders but one of the assistance name Alice help me out within a matter of minutes. 10/10 highly recommend this app!

Jackson Vale
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Editado a 29 de julho de 2023

Kylie is an excellent professional, he helped me a lot to solve my problem when processing orders!! I highly recommend the app, note 10!

Seybins
Brasil
Almost 2 years usando a aplicação