Avaliações (30 054)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de dezembro de 2023

Great platform, dedicated and attentive agent, quality support, I trust their work 100%.

Alieladrop
Brasil
4 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

Otimo atendimento e muito prestativa, parabéns Irene

My Store
Brasil
5 months usando a aplicação
Questão respondida por DSers 24 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de março de 2024

good and fast customer support, would recommend

ClipCable
Polónia
21 days usando a aplicação
Questão respondida por DSers 25 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de janeiro de 2024

Ralla was very helpful and answered my many questions and provided screenshots. Everything was well explained and has helped with my confusion and frustration. Because of him, I was able to prepare procedures. Thank you Ralla!

GeekGlowHub
Estados Unidos
4 days usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

15 de maio de 2024

J'avais un problème avec un fournisseur chinois et Isak m'a beaucoup aidé et a était très réactif et utile tout au long de l'échange.

Brush Gate
França
About 1 month usando a aplicação
Questão respondida por DSers 16 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de fevereiro de 2024

Very Satisfied with the app. Great customer support from Raphael with quick and quality responses.

MiniMist
Austrália
3 months usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de dezembro de 2023

le service Dsears est excellent a chaque fois je demande de l'assistance le personnel sans exception est la , avec une immense gentillesse et competences remarquables.

fitnessflow
França
About 1 year usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Selena provided excelletn support when I got stuck with setting up Shopify's automatic shipping rate calculator. Unfortunately Shopify support actually gave me the wrong information, telling me that this is supposed to be configured by DSers, when in fact it was a setup within Shopify admin. Selena kindly walked me through the settings within Shopify, with screenshots. Thank you!!!!

The Pharmacy Zone
Canadá
About 4 hours usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de fevereiro de 2024

Tive problema com um CNPJ de cliente, acionei o chat e fui muito bem atendido por Chrissy, que prontamente salvou minha vida e viabilizou minha venda.
Muitíssimo obrigado

Cenali
Brasil
Almost 2 years usando a aplicação
Questão respondida por DSers 22 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de fevereiro de 2024

I'm satisfied with the service Isak provided. He helped me resolved issues.

YouthTreat
França
3 months usando a aplicação
Questão respondida por DSers 28 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team