DSers‑AliExpress Dropshipping , 24 658 avaliações
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Zoe was really patient with all my questions today. And managed to solve my problem with the supplier. Thank you
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I was having issue with email and login over Dsers. Sylivia really helped me in setting this email and took her time. She was really informative and helpful. Thanks for your service.
"Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team" "Hi,
We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team" "Hi,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team" "Hi there
Your review is highly appreciated
Thank you for sharing your great experience here! Your review will help us to optimize DSers. We hope to help more dropshippers grow their business. become forever more convenient and help you reach new heights. Thi will always be our top priority.
DSers Team" "Hi,
Welcome to the dropshipping business! Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team" "Hi there,
Thank you for taking your time to leave this valuable review for us
From this review, we could feel there are some aspects of our customer service to be improved
Really appreciate your honest feedback here, we will continue improving our service for our users.
Wish you could bloom your business
DSers Team" "Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team"
Thanks!! Very helpful!!! all questions have been answered ! Very polite and responsive agent answered all questions!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Bastante desapontado com o Dsers. Eu utilizava Oberlo e infelizmente o Dsers foi o responsável por dar seguimento. No início apesar de alguns bugs principalmente de cookies o Dsers aos trancos e barrancos ajudava. E então no pior momento econômico do Brasil onde varias taxações precisaram ser feitas e nós do drop precisamos nos readaptar a nova realidade, o Dsers decide atualizar taxando o lojista por funções básicas, automáticas e que não exigem manutenção, por pura ganância. Como por exemplo enviar o código de rastreio pro cliente quando o vendedor despacha. De fato eu assim que lançar uma nova ferramenta pretendo me desvincular do dsers. Eu preciso de parceiros e não de sócios pro negócio que eu tenho que trabalhar sozinho.
Bastante desapontado, pois o Dsers já recebe da shopify, não precisava monopolizar o negócio e depois cobrar por isso.
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Services impeccable ; à chaque fois que j'ai besoin, j'ai toujours une réponse et en plus casi instantanément.
Là, c'est NEVA, qui m'a sortis d'affaire. Elle a très vite répondu, très compétente et à l'écoute, Neva à bien compris la situation et a su la gérer !!! Vraiment très satisfait de son professionnalisme, de sa réactivité et de ses compétences !!! Très bon élément pour Dser.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
If it wasn't for DSers and definitely for Sherry, she helped me all the way through today , I would've had no choice than to probably loose a customer, as this was the 3 phone the other 3 droppshiping supplier fail to let me know that the inventory was depleted, she and DSers saved the day, and I have 3 other droppshiping suppliers..they all suck..I definitely be sticking around with DSers...it took about 3 hours and a lot of patience..so yes I say they are awesome and more than 5 star!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Jenny was amazing. Sorted out my issue very quickly and was very professional. I will be using this service again and recommend it fully.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They have a great support
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
TIve um ótimo atendimento, resolveram rapidamente o meu problema, tive um otimo suporte do ISAK que foi atencioso e paciente.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Olivia is very helpful and nice :-) I like her
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team