Avaliações (30 295)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de novembro de 2023

I recently had the pleasure of receiving assistance from a remarkable individual named Ralla on the DSers platform, and I couldn't be more impressed with the level of support she provided. As someone who stumbled upon a rather perplexing issue while navigating the platform, I found myself in need of some guidance.

Ralla, with her extensive knowledge and expertise, not only addressed my concern promptly but also went above and beyond to ensure a comprehensive understanding of the solution. What struck me most was her unwavering patience and willingness to guide me through the process step by step.

Her dedication to helping users like myself navigate the intricacies of DSers is truly commendable. Ralla's clear communication and friendly demeanor made the entire experience much smoother than I anticipated. I felt not only supported but genuinely cared for throughout the interaction.

In a world where customer service can sometimes fall short, Ralla has exemplified what exceptional support looks like. Her commitment to ensuring a positive user experience has undoubtedly left a lasting impression on me. I am grateful for her assistance and the outstanding service she provides to DSers users. Ralla is undoubtedly an asset to the platform, and I'm confident that her contributions positively impact the community she serves. Thank you, Ralla, for your outstanding help and dedication!

NovaVibe
Israel
About 6 hours usando a aplicação
Questão respondida por DSers 29 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de janeiro de 2024

Je suis hyper satisfaite de l'aide que Aimée m'a apporté. Elle a été très réactive. Merci Mille fois. Je n'ai jamais attendu plus de deux minutes pour avoir une réponse.

Cuisiner passionnement
França
About 1 year usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de janeiro de 2024

perfect app for my company

SNOOBY
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de março de 2024

excellent

VLLUSISA
China
Almost 2 years usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de abril de 2024

Thank you Aurora for you help

MyEasyBreeze
Bulgária
About 2 months usando a aplicação
Questão respondida por DSers 2 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de janeiro de 2024

Irene was so good and her service helped with ease I thank her for that!

NieveBelicon
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 30 de janeiro de 2024

Hi,

We are happy that you enjoy DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de janeiro de 2024

Cynthia me atendeu super bem e resolveu meu problema rapidamente e prontamente. Suporte rápido e bom! Muito satisfeita por isso!!

mammute shop
Brasil
5 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de maio de 2024

O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).

Fesi Store
Brasil
5 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service to give us more details about your issues.

DSers team

28 de abril de 2024

Atendimento 24 horas! rapido retorno, atendente Blanca muito clara em suas explicaçoes! SENCACIONAL!!!

Brasil Digital Express
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 29 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de março de 2024

Bonjour, ayant eu quelques questions Sandy à eu la gentillesse ainsi que le professionnalisme de m'aider afin de résoudre le problème.

Je la remercie :)

HistoireCeleste
França
2 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team