Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de abril de 2024

great support from Isak

Gym protection gear
Vietname
4 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de março de 2023

It's great that I use their company's service, basically 24 hours someone can answer my questions and help me solve the problem!

Luxurywardrobeideas
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 20 de março de 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2023

I had some disconnect between my DSErs account and aliexpress and this customer service representative was so patient with me. He took his time to help me resync my accounts until my payment was complete. Awesome service and patience.

Elevate Accessories and Boutique
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 11 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2020

I love this app to process the orders in my store. Is very flexible and the support team is absolutely great. Very satisfied!

Bicomexx
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 18 de novembro de 2020

Hi Bicomexx,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de dezembro de 2022

My agent Via, was so helpful and patient with me. She helped me to fix a failed order and also helped to map out suppliers. I am so grateful to have gotten her help. People like Via help us small business owners to get a grip when we are just on the verge of losing it. Thank you so very much Via I truly appreciate all your help. You are indeed a blessing.

A Touch of Royal
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 28 de dezembro de 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de novembro de 2023

Lennon helped me in less than a minute with a problem I was having issues all weekend! Very, very nice support y'all have!

Damasco
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 21 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de junho de 2019

Fast fast fast, really damn fast. Good customer service.
Quick tip: Install on shopify / link to aliexpress / map products (design is super cool) / set shipping and you're good to go

vestidowl
Hong Kong, RAE da China
Over 1 year usando a aplicação
3 de agosto de 2022

I got some questions about the app and discussed them with Jenny from DSers, and she was reactive and helpful! Thank you.

Plesak | Sacs à dos business & audacieux
França
Over 1 year usando a aplicação
Questão respondida por DSers 3 de agosto de 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2023

Hoje não estava conseguindo resolver minha conexão do DSers com o Aliexpress, então entrei em contato com o suporte do DSers onde fui gentilmente atendido pela atendente, [ SHERRY ] e quero deixar aqui meu registro de nota 5 para ela com seu ótimo atendimento, parabéns.

proinfinity.com.br
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 14 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2023

Selena was very helpful and fast in response. Thank you so much Selena!

VENATOR
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team