Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de junho de 2019

Fast fast fast, really damn fast. Good customer service.
Quick tip: Install on shopify / link to aliexpress / map products (design is super cool) / set shipping and you're good to go

vestidowl
Hong Kong, RAE da China
Over 1 year usando a aplicação
3 de agosto de 2022

I got some questions about the app and discussed them with Jenny from DSers, and she was reactive and helpful! Thank you.

Plesak | Sacs à dos business & audacieux
França
Over 1 year usando a aplicação
Questão respondida por DSers 3 de agosto de 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2023

Hoje não estava conseguindo resolver minha conexão do DSers com o Aliexpress, então entrei em contato com o suporte do DSers onde fui gentilmente atendido pela atendente, [ SHERRY ] e quero deixar aqui meu registro de nota 5 para ela com seu ótimo atendimento, parabéns.

proinfinity.com.br
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 14 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2023

Alice is a competent and resourceful person. She solved my problem and convinced me to leave this enthusiastic review. What a woman! Joking apart, good customer service from Dsers

Boutique Bidet Portable
França
Over 1 year usando a aplicação
Questão respondida por DSers 12 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2023

Selena was very helpful and fast in response. Thank you so much Selena!

VENATOR
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de agosto de 2022

Couldn’t have asked for a better way to fulfill my shipments, the service was amazing… I don’t know what I would have done without their patience and specific instructions on how to get things done without them. Thank you thank you so much for helping me

GlamGo
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 11 de agosto de 2022

Hi there!
Thank you for highlighting our support team member in your honest review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de setembro de 2023

Sandy was super quick and helpful, thank you!

JollyJuniors
Austrália
Over 1 year usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de março de 2024

Villanelle was super helpful in assisting my inventory problem. She pointed me in the right direction in no time. Problem solved!!

Tiny Toy Treasures
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de outubro de 2021

J'utilise l'application pour passer mes commandes. J'ai été assisté par Catherine qui m'a beaucoup aidé dans la configuration logistique de mon produit. Elle a su me guider tt au long du process

Netelin
França
Over 1 year usando a aplicação
Questão respondida por DSers 19 de outubro de 2021

Hi Netelin,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de janeiro de 2024

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
Tailândia
About 1 year usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team