Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de fevereiro de 2024

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
Reino Unido
12 months usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de março de 2024

I had a question about replacing an order that had been canceled. I was beginning to get worried because I completely deleted the order. I got in contact with Irene from customer support and she fixed the problem literally in seconds! I am very happy, all is good. Thanks again Irene!!

Elegance & Allure
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de maio de 2022

Running several Shopify stores. Has some trouble with the migration from oberlo to DSers, but Levi helped me straighten it out right away. Great service!

Darling Baby Comfort
Estados Unidos
Over 1 year usando a aplicação
4 de abril de 2024

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
Alemanha
4 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de julho de 2023

I received help from Vla this evening and he was super helpful! Very quick and responsive and went above and beyond to help me solve a problem. Very statisfied.

Fearless Horizon
Reino Unido
Over 1 year usando a aplicação
Questão respondida por DSers 9 de julho de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de maio de 2022

Great service by Jenny. Quick response and solved my problem in minutes. I will definitely recommended DSers

Cooksight
Estados Unidos
Over 1 year usando a aplicação
5 de fevereiro de 2024

Very good service from "Eden" resolved my problem quickly. I appreciate his attention

Schmidt Express
Brasil
About 1 year usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de fevereiro de 2023

The platform works perfectly. I also would like to add that Tracy did an amazing job solving my ticket, very quick and polite. Thanks!

The Big Joey
Portugal
Over 1 year usando a aplicação
Questão respondida por DSers 1 de março de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de junho de 2021

I had issue to place one of my order. I spoke with Catherine, she explained me all the steps to success my task. Thanks again Cath

Smart Kauppa
Austrália
Over 1 year usando a aplicação
Questão respondida por DSers 21 de junho de 2021

Hi Smart Kauppa,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2023

Muito bom, tem várias ferramentas e opções para ajudar em tudo e eles tiram suas dúvidas e até te mandam prints de como fazer o que você tem dúvidas!

Donna Vitrines
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 15 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team