Avaliações (30 450)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de setembro de 2024

Brand new to this and I am still getting set-up but Celia and DSers provided excellent service. Answering my many questions with patience while doing so in an efficient manner. I'm sure that as a newbie I will have many more opportunities to interact with them.

ECHO BOULEVARD
Estados Unidos
14 days usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de outubro de 2024

Amazing help from Aimee, fixed my problem easily.

Denoir
Austrália
2 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

The app has been very useful to me so far!

What The Fur
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de setembro de 2024

I had a coworker help me very quickly with items in my store
very happy thank you!!!

DreamNest
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de agosto de 2024

Villanelle from support was great, she answered professionally to all of my questions and I have to say the DSers experience until now has been stunning.!

Cool Anime Kingdom
Roménia
4 months usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de agosto de 2024

Isak helped me get through an issue I was having in less than 5 minutes. He was very quick and helpful, he saved me a ton of time. He also went above and beyond to help me secure quick fulfillment in the future which I much appreciate. The support is a 10/10 on Dsers!

EliteAthletics
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

I would like to thank the support team and especially Rafael, he brought me up to speed and helped me solve my problem and did it very quickly and efficiently, thank you very much.

Auquest Brand
Alemanha
22 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
Canadá
About 1 month usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de setembro de 2024

I had a fantastic experience with Dsers' support team, especially with Lena. She was incredibly helpful and addressed my technical issues with professionalism and respect. Her guidance made all the difference in resolving my concerns. Highly recommend Dsers for their excellent customer service

Amical Emporium
Estados Unidos
22 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de agosto de 2024

Sandy was great. Instant replies and helped talk and walk me through all of the trouble I was having.

Solessen
Austrália
11 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team