DSers‑AliExpress Dropshipping , 24 658 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de março de 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de março de 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Alemanha
10 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.

TURZX-Monitor
Finlândia
About 2 months usando a aplicação
Questão respondida por DSers 22 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de março de 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
Estados Unidos
15 days usando a aplicação
Questão respondida por DSers 21 de março de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de janeiro de 2024

Overall the application works fine. But 4 stars instead of 5 because there are some shortcomings related to the synchronization of goods and media files for them. There are some issues that cannot be resolved on your own, only through support. And in general, it’s a pity that Oberlo was replaced with this application.

CovenantHomemaking
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 16 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de fevereiro de 2024

Great app with great and many products. the only downside is that it could be easier to access, like Zendrop, by showing the shipping costs, giving the option to have the product price (hidden from customers) includes highest shipping rate to better estimate profits, etc...

Simba's Hub
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de março de 2024

Ralla replied very quick to my request and helped me with my problem. Although the problem couldn't be resolved, the contact was friendly and I felt always comfortable. Thank you so much for your service, appreciated!

www.mirilicious.de
Suíça
4 months usando a aplicação
Questão respondida por DSers 13 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de março de 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Austrália
5 days usando a aplicação
Questão respondida por DSers 28 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

The documentations Isn't that well explained. However, the customer support does make it helpful.

Tech & Innovation
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de fevereiro de 2024

The customer service from Lucia exceeded my expectations with their prompt responses and genuine willingness to assist. They went above and beyond to ensure my needs were met, making my experience highly satisfactory.

Moore Life Essentials
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 19 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team