DSers‑AliExpress Dropshipping , 24 717 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 januari 2024

I had a wonderful experience with Lily, who helped me with my product importing issue. She was very friendly, attentive, and professional. She answered all my questions and made sure I was capable of doing it on my own. I highly recommend Lily and her excellent customer service. Thank you, Lily!

My Store
USA
16 dagar användning av appen
DSers svarade 25 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 april 2024

I just spoke with Sandy from the Chatbot, what a professional and responsive service!

Thank you so much for your help ;)

"Q" Clean
Frankrike
21 dagar användning av appen
DSers svarade 6 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 april 2024

Helped out alot. thank you

TinTin
USA
7 månader användning av appen
DSers svarade 22 april 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 januari 2024

Exceptional Customer Support Experience!

I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.

From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.

ThePoshHaus
Frankrike
3 månader användning av appen
DSers svarade 21 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 januari 2024

I'm brand new to dropshipping and after a solid week of blood, sweat, and tears setting up my store (ok, no blood) I got my first order!!! I couldn't believe it. I got stuck in the payment process so I hopped on to FB Messenger and was connected to SHERRY after just a few short minutes. She could not have been nicer or more helpful - she took the time to explain the steps to me in detail and even provided screenshots. I have tried a few other dropshipping platforms but I'm so happy I settled on DSers!!! HIGHLY, HIGHLY RECOMMEND TO EVERYONE!!!!!!

zyndyn
USA
16 dagar användning av appen
DSers svarade 28 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 januari 2024

Exceptional customer support. I had an issue with a supplier not shipping to Australia and I contacted customer support. Eden, the agent, found a new supplier, updated the supplier and I was able to place my customer's order! I am very happy I got this support. Thank you Eden!

BebePalem
USA
11 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 januari 2024

dsers is pretty good and staff are incredibly helpful i had my issue resolved pretty quickly by Isak

if your just starting ecom or drop shipping this has to be your go to app/website its the best out of the lot

Clo†hing Fana†ics
Australien
4 månader användning av appen
DSers svarade 16 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 januari 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Frankrike
Ungefär 2 månader användning av appen
DSers svarade 23 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 januari 2024

Lucia was brilliant, explained very thing and made it easy to understand I would recommend this website for anyone with a shopify store.

Sophia
USA
4 månader användning av appen
DSers svarade 21 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 mars 2024

Irene was very clear and helpful with my problems.

The Electric Chef™
USA
5 månader användning av appen
DSers svarade 18 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team