DSers‑AliExpress Dropshipping , 25 422 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 april 2024

I had an outstanding customer service experience thanks to Neva! Her prompt responses and genuine eagerness to help were truly exceptional. Every step of the way, Neva was not only quick to respond but also incredibly patient and attentive to my needs. She skillfully guided me through my issue and found a perfect solution that exceeded my expectations. It’s rare to encounter such dedicated and effective support. Neva’s professionalism and kindness have made a lasting impression on me, and I highly recommend her services to anyone seeking assistance. Thank you, Neva, for making my experience so positive!

tryAdare
USA
Ungefär 2 månader användning av appen
DSers svarade 27 april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 april 2024

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
Réunion
4 månader användning av appen
DSers svarade 27 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 april 2024

They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful.

These guys are helpful.

Total Weeb
USA
Ungefär en månad användning av appen
DSers svarade 27 april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 april 2024

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Soel Shop
Tyskland
Mer än ett år användning av appen
DSers svarade 6 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 mars 2024

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
USA
8 månader användning av appen
DSers svarade 1 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 maj 2024

I would definitely recommend this app to others because the support here is amazing. Blanca was amazing and so helpful. She was patient with me since I am new to all this and I don't know my way around here yet. She reassured me that I can do this and said it's her pleasure to help me out. Blanca should receive 5 stars!!! Thank you again for all your help :)

Purchase With TLC Shop
USA
21 dagar användning av appen
DSers svarade 22 maj 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 februari 2024

It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!

Casual Retail Now
USA
9 månader användning av appen
DSers svarade 25 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 april 2024

I had some doubts and contacted Dsers support. Wendy was there to help me resolve all my queries. I really liked the service and everything was resolved. Wendy was quick, polite and very patient. Thank you very much

rosablume
Brasilien
12 månader användning av appen
DSers svarade 27 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 maj 2024

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!

Beautymexx
Storbritannien
2 månader användning av appen
DSers svarade 21 maj 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 april 2024

The application works excellent. Fast and efficient customer service, many thanks to Chrissy for answering all my questions regarding some configuration details. I completely recommend Dsers.

Multiversal Store
Chile
7 månader användning av appen
DSers svarade 18 april 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team