Recensioner (26 301)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 maj 2024

I had the pleasure of receiving exceptional customer support from Colleen. She was incredibly responsive, knowledgeable, and went above and beyond to resolve my issues. Colleen's dedication made my experience seamless and delightful thank you!

Official Essentials Store
USA
27 dagar användning av appen
DSers svarade 26 maj 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Redigerat 25 april 2024

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.

Online Shop au
Australien
3 månader användning av appen
27 april 2024

DSers has been a good experience so far. Rita helped me a lot today and showed me patience and helped me solve the issues I had

Laluoxx Mirror
USA
30 dagar användning av appen
DSers svarade 29 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 april 2024

"I can't thank Chrissy enough for the wonderful service she provided. She was incredibly helpful, patient, and dedicated to meeting my needs. Her attention to detail and willingness to accommodate my requests made all the difference.

PKMOBA
Storbritannien
3 månader användning av appen
DSers svarade 6 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 mars 2024

Very good support. Fast and effective response which helped me. Also kind service from Villanelle. I am satisfied

Secansa
Danmark
7 månader användning av appen
DSers svarade 10 mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 maj 2024

Very much satisfied with your service Thank you

PawArena
Australien
5 månader användning av appen
DSers svarade 20 maj 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 mars 2024

Spoke to Lily and was on the chat with her for 2 hours walking me through fixing a mistake i made and she was very patient through the whole process until it was resolved. Im very thankful to her!

Stiles Summer Essentials
USA
3 månader användning av appen
DSers svarade 31 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 april 2024

Lily helped me solve my problems, and now i can start dropshipping!

Phonefusion
Nederländerna
5 månader användning av appen
DSers svarade 14 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 maj 2024

very professional and very fast helped me a lot

fit4leben
Tyskland
Ungefär en månad användning av appen
DSers svarade 20 maj 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 april 2024

thanks Rin
she tell me more information and Solve my problem

KU KU 4 KIDS
Kuwait
Ungefär en månad användning av appen
DSers svarade 14 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team