Recensioner (26 498)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
15 juni 2024

fastest service ive ever had and such an understanding team 100% recommend them

GUTON
Israel
Ungefär en månad användning av appen
DSers svarade 16 juni 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 mars 2024

Had a payment issue - which was more of a misunderstanding on my part, and Rella was able to help me solve it very quickly and effectively. Very friendly and helpful customer service.

Boutique Gamila
USA
Ungefär 2 månader användning av appen
DSers svarade 20 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 juni 2024

Em meu primeiro contato com a equipe da plataforma, para resolver uma problema, fui muito bem atendido pela à assistente SELENA, que por sinal é muito atenciosa e foi muito paciente comigo, visto que estou começando agora e é tudo muito confuso para mim, mas com o atendimento excelente da SELENA, logo tudo foi resolvido, estou muito satisfeito com a plataforma, e em especial com a atendente que deu um show no atendimento.

Mix Tudo
Brasilien
14 dagar användning av appen
DSers svarade 6 juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 maj 2024

Selena is so patient and helpful! I had so many questions and she answered every single one of them and took her time. She deserves 10 stars!

TheNookEscape
Storbritannien
11 dagar användning av appen
DSers svarade 21 maj 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
Belgien
Ungefär 2 månader användning av appen
DSers svarade 13 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 mars 2024

Alice saved me and my Shopify store with a speedy and detailed response on how to fix a major problem for me. A 3 hour headache was resolved in under 5 minutes thanks to Alice!! Thank you so much.

Wulf Packo
USA
2 månader användning av appen
DSers svarade 27 mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 april 2024

Isak was extremely quick and helpful. Solved my problem instantly.

Hiquo
Storbritannien
6 månader användning av appen
DSers svarade 10 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 maj 2024

Je suis satisfait du service d'aide par mail notamment avec le vendeur rin.

Harmonic Lights
Frankrike
3 månader användning av appen
DSers svarade 22 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 mars 2024

i had trouble with one of my order that was showing unfullfilled status.I messaged dsers help,I Found LILY there.I must say it was a great help from her.She was so patient with me and helped me with all the processing work.Great work Lily

The Vintage Leather Store
Storbritannien
5 månader användning av appen
DSers svarade 6 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 juni 2024

Goodnight! Tonight at 7:30 pm I needed support from DSER and was helped by a friendly and attentive analyst named Sandy, very professional and very knowledgeable, who helped me solve my problem between the DSER platform and Aliexpress. Therefore, my requests began to be processed and I would like to express my gratitude to the DSER representative. I loved the service!!!!

My name is, ISAAC +55 81 99266-3054 (zap)

WORLK SHOP
Brasilien
2 dagar användning av appen
DSers svarade 10 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team