Recensioner (30 363)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
19 juli 2024

Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.

Marshall Trading Post
USA
6 månader användning av appen
DSers svarade 21 juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 juni 2024

I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.

We Have It All
USA
10 månader användning av appen
DSers svarade 23 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 oktober 2024

Amazing! very helpful

The Montessori Way
Storbritannien
Ungefär en månad användning av appen
DSers svarade 20 oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 oktober 2024

Muito rápido e atencioso, muito boa experiência. :)
Obrigada!!!

Hiper Ofertas
Brasilien
3 månader användning av appen
DSers svarade 10 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 augusti 2024

Maria was great, fixed my problem within a minute. Gotta love good service.

My Store
USA
12 dagar användning av appen
DSers svarade 25 augusti 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 juli 2024

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

Pretty and Powerful Enterprise LLC
USA
Ungefär en månad användning av appen
DSers svarade 14 juli 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 augusti 2024

With the in-built Customer-Support Live-chat feature, Colleen was immediate, thorough and patient, clearly explaining how to fix a mistake in mapping multiple sources. My store is back to automated fulfillment, and selling like hotcakes. Happy Merchant Middleman.

K9 Sanctuary
Australien
8 dagar användning av appen
DSers svarade 5 augusti 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juli 2024

I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!

Lucky Layne
USA
28 dagar användning av appen
DSers svarade 17 juli 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 oktober 2024

Very helpfull, can solve all the problems.

Gigs
Polen
Ungefär 2 månader användning av appen
DSers svarade 15 oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 oktober 2024

J'ai eu l'aide de Krystal, en 5 minutes mon problème était résolu. Super !!

Le Moule Parfait
Frankrike
Ungefär 2 månader användning av appen
DSers svarade 27 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team