DSers‑AliExpress Dropshipping

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Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.

The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.

I spoke to customer representative Emma and she helped me to clearly understand my issue and learn how to resolve it. Great customer service, didn't have to wait long to get in touch with someone. Just wish the live chat could be accessed within the DSers app instead of facebook messanger.

Zark did a fantastic job assisting me with the issues I was having with an order. Zark was very patient and provided a lot of tutorials for mapping products. Customer service is great and gets 5 STARS!!! The app itself is not helpful for my store because it is too manual of process for me. We had to map the item I sold to AliExpress prior to purchasing this DSers. After mapping the product I found out the order failed through AliExpress because the item was out of stock. Since I have to manually look and see if a product is in stock each day is too much for me to do. Zark did advise how to turn on notifications with the free plan. I found out about the inventory tracking limitations for the free plan while dealing with my order issues. This is why I gave the app 4 stars is strictly for the customer service. It may be great for a store that can be more hands on for the free plan or you can upgrade to a paid plan and see how the service works for yourself. If you have issues reach out to customer service for help. This is the best part of their app.

Thank you, Jeo, for your assistance.
I will recommend it to every one of my friends for DSersAliExpress
You are the best assistance.

J'aimerais exprimer toute ma gratitude envers Sherry pour son incroyable aide dans la résolution du problème que je rencontrais avec DSers. Sa réponse rapide et ses compétences exceptionnelles ont été un véritable soulagement pour moi.

Dès le début, j'ai été impressionné par la disponibilité de Sherry à répondre à mes requêtes. Elle a manifesté un grand professionnalisme en écoutant attentivement mes préoccupations et en posant des questions pertinentes pour bien comprendre la situation. Cela m'a donné confiance en sa capacité à trouver une solution adaptée à mon problème.

Non seulement Sherry a répondu à mes questions avec précision, mais elle a également pris le temps de m'expliquer clairement les étapes à suivre pour résoudre mon problème avec DSers. Ses explications étaient concises et faciles à suivre, même pour quelqu'un comme moi qui n'est pas un expert en la matière.

Grâce à l'assistance de Sherry, j'ai pu surmonter les obstacles auxquels je faisais face avec DSers et continuer à utiliser cette plateforme de manière efficace. Ses compétences techniques combinées à sa gentillesse et sa patience ont rendu cette expérience agréable et sans stress.

Je recommande vivement Sherry à toute personne ayant besoin d'aide avec DSers ou tout autre problème lié au commerce électronique. Sa volonté de fournir un soutien de qualité est remarquable, et je sais que je peux toujours compter sur elle si j'ai besoin d'aide à l'avenir.

Encore une fois, un grand merci à Sherry pour son professionnalisme, son expertise et sa gentillesse. Elle est une véritable perle et a rendu mon expérience avec DSers bien plus positive. Je lui souhaite tout le succès et la reconnaissance qu'elle mérite amplement !

This app is easy to use and has made my eCommerce experience smooth and enjoyable. The only reason why I gave 4 stars instead of 5 is because it tends to be quite buggy sometimes (items failing to be pushed to Shopify and having to retry multiple times before it works, collections not being recognized, etc). But other than that, it's great!

Irene was such a big help! Her guidance allowed me to be pointed in the right direction to learn new things about the process I am partaking in. I definitely feel comfortable reaching back out for further assistance in the future.

I just spoke to Eamily. Very helpful and very nice to chat to. Was very detailed and even gave me a screenshot to explain step by step to fulfill my orders. Was able to solve the questions that I have asked and send me a couple of advice on how to integrate Dsers with Oberlo