Recensioner (30 305)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
27 augusti 2024

Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Shuffs
Malaysia
3 månader användning av appen
DSers svarade 28 augusti 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 oktober 2024

The service I received was effective and straight to the point.

Marie's Style
USA
9 månader användning av appen
DSers svarade 22 oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 september 2024

Olivia was incredibly helpful and super quick - completely went into details to really help me. Thank you so much was very satisfied.

ShipDirect Golf
Schweiz
5 månader användning av appen
DSers svarade 7 oktober 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 november 2024

i use the app every day. very responsive customer service. i recommend it.

Storeyza
Frankrike
Mer än ett år användning av appen
DSers svarade 10 november 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 oktober 2024

I had a question about updating my SKU's in DSER's. My online rep Chrissy was a tremendous help in assisting me. She provided me with snippets of the steps I needed to take and also clarified other shipping information. It was a great experience.

SoVau
USA
Ungefär 2 månader användning av appen
DSers svarade 31 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 november 2024

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

Lavord
Libyen
21 dagar användning av appen
DSers svarade 5 november 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 september 2024

I thought I had a problem with my order not showing up on the system but I just had to change the store but didn't realize that it was there on the first place, thanks to Zina today I have no questions and no problems left, love the costumer service and the application itself. Perfection!!!

GoGrabStore
Storbritannien
26 dagar användning av appen
DSers svarade 8 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 oktober 2024

I encountered some issues with my order, which showed as unfulfilled on the Shopify store despite my payment being processed. Fortunately, I reached out to DSers and connected with Zoe. She promptly investigated my situation and confirmed that my order was indeed paid and simply awaiting shipment. Her communication was exceptional, and it was clear she is passionate about her work. I'm grateful for her assistance and wish her all the best!

VeloxDrop
USA
Ungefär 2 månader användning av appen
DSers svarade 24 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 september 2024

I worked with Tiffany regarding a query with orders and the response on email was pretty fast then expected and the information was very detailed. I am very satisfied with the support hope to work more . You can trust to choose D'sers as your platform.

Style Studio
Tyskland
3 månader användning av appen
DSers svarade 17 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 november 2024

I tried AutoDS and I was SO frustrated with how their tools did not work—AND I was only on their trial: imagine that! LOL. But thanks to that I was able to find DSers and so far so GOOD! Customer service seems to be GREAT but it is only my first time contacting them YET I have a GREAT feeling about all of this: many thanks guys! I want to thank Wendy and Emily for helping me today.

Kitties Kiosk Co.
USA
7 dagar användning av appen
DSers svarade 5 november 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team