Recensioner (30 387)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
15 oktober 2024

The customer service produced by Sandy was very helpful as she helped to resolve an issue I had been facing all day long. She helped to explain everything clearly and provided me a solution to fix my issue and prevent further ones before they occur. Truly helpful and one of a kind.

5strz
USA
28 dagar användning av appen
DSers svarade 17 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 november 2024

woow such a amazing service of Dsers, he really help to me all time and solve the problem. i really appreciate the Ders team, Thank you

Sweston
USA
4 månader användning av appen
DSers svarade 14 november 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 september 2024

My agent Maria she was very friendly, politely and very helpful, giving me a lot useful information on my very first order.
Highly recommend the other merchant should use Dser, as they've got excellent customer service.

Boi Boi Baby House
Australien
Ungefär 2 månader användning av appen
DSers svarade 7 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 oktober 2024

Dsers is the best. If you want excellent customer service, use it for your fulfillment. I had a problem with my configurations, and Sandy helped me very quickly. She was extremely helpful!

Zenpick
Tyskland
2 månader användning av appen
DSers svarade 15 oktober 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 september 2024

Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!

Sunday Icon
USA
4 månader användning av appen
DSers svarade 8 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 november 2024

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
Storbritannien
2 månader användning av appen
DSers svarade 6 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 september 2024

Sans is very kind and resolved my problem very quickly, congratulations on the excellent work.

Uniquale
Brasilien
Nästan 2 år användning av appen
DSers svarade 10 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 september 2024

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

The Sustainable Kitchen Company
Storbritannien
Mer än ett år användning av appen
DSers svarade 17 september 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 oktober 2024

I recently had the pleasure of being assisted by Zico, and I couldn't be more impressed! Zico was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution. They took the time to answer all of my questions, provided valuable insights, and made the whole experience seamless and stress-free. I left feeling completely satisfied and confident in my purchase. Thank you, Zico, for going above and beyond – customer service like yours is rare to find! Highly recommend!

gesundziel
Kanada
Ungefär en månad användning av appen
DSers svarade 10 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 augusti 2024

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
USA
7 månader användning av appen
DSers svarade 29 augusti 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team