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Customer service was very responsive. Really need that. The interface wasn't as beginner-friendly but I'm sure they will improve on that
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service. Easy to use! Whenever help is needed, they answer really quickly through the chat and they walk you through the steps to make it work.
Hi Auxalys Event,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app was great to begin building a store and loading it with products to dropship. I found the customer service to be excellent in terms of trying to resolve any problems or answer questions on the limitations of the product. The app does require some work due to the fact the aliexpress listing are usually a mess and not well written. Once DSers ads automatic product updates and pricing as an automatic feature I think it would be 5 Stars. Over 1 month with it I have not made any sales even with paid traffic but that's drop shipping everyone knows aliexpress now. I cant say I recommend drop shipping but to save you time this app can really help.
Hi Energy World Tech Lights,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
eu estava em duvida no registro, mas chamei o suporte e a Via me ajudou, agora já estou entendo um pouco melhor o app, se eu precisar novamente irei recorrer a ajuda dela de novo!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
tuve algunos problemas al conectar aliexpress, pero por suerte Catalina pudo ayudarme a solucionar todo de una forma rapida.
Hi,
We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Nephele from support was awesome!! Spotted the solution immediately and was so knowledgeable and kind.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
very helpful app with excellent support from Zoe. Zoe is very helpful and helped me a lot with an issue I had. Thank you Zoe
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good explanation, It is really really good App
I hope everyone have good sales. Very good explanation, It is really really good App
I hope everyone have good sales.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Easy to use, costumer care services are friendly and supportive. Ships item to anywhere in the world. I love their service
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This App is really helpful, especially customer service is excellent. But I lost some functions I had with Oberlo, for example, you can't have product prices automatically updated with advanced price rules. It is an everyday headache for me since I have hundreds of products. I have to update prices manually
Hi Desired Smartphone,
Thank you so much for your feedback. Could you please try the Pricing Rule feature from DSers' Setting? This feature should help you automatically update the product price. If you still have any issues about automatically setting the product price, could you please contact our customer service via Facebook Messenger? DSers is always here to solve any of your problems! Enjoy dropshipping with DSers!
DSers Team