Recensioner (30 302)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
18 november 2024

I did my first sale a couple of days before i was struggling to understand the process and of course i did it wrong. Thanks to David for Dsers solved the issue and understood all the process for payment fulfillment.

Thank You

VOXELLE
Grekland
3 månader användning av appen
DSers svarade 19 november 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 oktober 2024

Great support service! Take no time, fast reply, Thank you for the information, and make it easy to reach out!

ChicChoiceBoutique
USA
Ungefär 2 månader användning av appen
DSers svarade 20 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 september 2024

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

KitKatz
Kanada
5 månader användning av appen
DSers svarade 7 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 september 2024

Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!

robustandrustic
Storbritannien
Mer än ett år användning av appen
DSers svarade 8 oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 oktober 2024

Hello everyone!

I just wanted to take a moment to share my experience with the DSers team, particularly with Chloe. I was in need of some assistance, and Chloe provided me with a perfect explanation that truly helped clarify everything I was struggling with.

Her patience and clear communication made all the difference, and I genuinely appreciate the support she offered. It's not every day that you come across such dedicated customer service!

DSers has proven to be an outstanding platform, and with team members like Chloe, it's easy to see why. If you're considering using DSers, I highly recommend it.

Thank you again, Chloe, for your incredible help!

Puffy Cuddle
Albanien
7 dagar användning av appen
DSers svarade 27 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 oktober 2024

Im very satisfied with this AliExpress Dropshipping program, makes it so much easier as a dropshipping store. I got help from Rfimp who was excellent in customer-service, very kind and positive and found out my problem in 2 minutes.

Traveltote
Australien
Ungefär en månad användning av appen
DSers svarade 15 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 september 2024

I accidentally connected the wrong PayPal account for DSers to send tracking numbers to and was worried it would cause a lot of issues for my business. Thankfully, Krystal from customer service came to the rescue! She was extremely helpful and patient, walking me through the process step by step to delete the incorrect PayPal account and replace it with the right one. Krystal's professionalism and quick problem-solving made the whole experience stress-free. I couldn’t be more grateful for her assistance!

Enigara
Malaysia
2 månader användning av appen
DSers svarade 7 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 november 2024

Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.

BOLDESA
Kanada
22 dagar användning av appen
DSers svarade 13 november 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 oktober 2024

It's a great service and it works perfectly.

Had an issue after receiving my first order and the support helped me solving it in a few minutes !

Perfectly happy

the north willow
Israel
Ungefär 2 månader användning av appen
DSers svarade 20 oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 september 2024

Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐

I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.

Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.

If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.

Highly recommend!

VaruVibe
Sverige
26 dagar användning av appen
DSers svarade 7 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team