Recensioner (26 032)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 november 2022

obrigada olivia me ajudou muito com os meus pedidos !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1!!!!11!!!!!!!!:)

SHINES OFERTAS
Brasilien
Ungefär 2 månader användning av appen
DSers svarade 27 november 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Redigerat 11 februari 2021

I worked with Jessica on shipping concerns for a customer and she was able to guide me in the right direction. Kudos to Jessica❤

Regal-Chic Boutique
USA
Ungefär 2 månader användning av appen
DSers svarade 23 december 2020

Hi Regal-Chic Boutique,

We will let our customer team know that you had a great experience with them, especially with Violet. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 oktober 2022

This app is really helpful syncing the orders straight to the supplier, I tried out the advanced plan to test out affiliate marketing, I'm still not too sure about that. However, Nephele has been very helpful with everything else!

Techxbeauty.com
USA
Ungefär 2 månader användning av appen
DSers svarade 10 oktober 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Redigerat 14 oktober 2022

UPDATE: After a bit I got another reply offering more detailed information, this HELPED fix the issue. I would have given it 5 stars except for the previous mentioned issue.
PAST: So far my opinion has gone from good to somewhat skeptical, all products are missing gtin or mpn so I am unable to publish with Google. I contacted DSer's who told me to contact the suppliers directly (thought they were the same as AliExpress), no further help offered. Sadly, I am beginning to think about switching to another option.

CrimsonsFurysVRHotSpot
USA
Ungefär 2 månader användning av appen
DSers svarade 9 oktober 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Redigerat 6 augusti 2021

We appreciate the quick response of DSers support team. Every individual support rep delivers a great support. We would to recommend to response to our bulk requests in a timely manner. Thank you DSers.

SMC Merchandise
USA
Ungefär 2 månader användning av appen
DSers svarade 8 augusti 2021

Hi SMC Merchandise,

We really appreciate your review of our App and customer service. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Redigerat 26 mars 2021

super pratique pour gérer les commandes . cette app est vraiment complète et fait très bien le lien entre vous et Aliexpress . Bon après il faut un peu trifouiller ce n'est pas toujours très clair surtout quand vous venez de débuter, le seul point négatif est que tout est en anglais je trouve ça dommage

LeMondeDeLaMuscu
Frankrike
Ungefär en månad användning av appen
27 maj 2022

Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.

Popular Paw
USA
Ungefär en månad användning av appen
7 mars 2023

Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.

Thanks!

Milky Mustache
Nederländerna
Ungefär en månad användning av appen
DSers svarade 7 mars 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 augusti 2020

Une équipe très réactive en cas de problème sur Messenger. Cela change des autres plateformes avec aucun service pour les entreprise! Nous recommandons avec grand plaisir.

InFace Base
Frankrike
Ungefär en månad användning av appen
18 december 2022

I was in quite a bit f a pickle because I had my first order come through only to find out that the item was out of stock from the supplier and the customer had already placed the order. Being that it was my first anonymous order and the also my first time using DSERs, I was confused out of my mind about what to do. ultimately, I contacted Shopify support and the rep and I myself both contacted DSERs and two reps helped us at once to solve the problem. Jessica was my representative and she was able to find a substitute product from another supplier and map to correct colors to the original items that the customer ordered. I even messed up the mapping on one of the items and she fixed my mistake. She also explained that because of the plan I was on, (the Basic) that the product quantities don't auto-update, so an item on AliExpress can be out of stock and I won't know about it until a customer places and order and the item is no longer available. She suggested that I turn on notifications (which I had no idea about) or upgrade my plan. Jessica was incredibly helpful. Thank you so much! As for the DSERS app itself, it gets 4 stars because I went through 2.5 hours of stress because the stock levels don't auto-update! You have to upgrade your plan. But the customer service is great!

La Cour
USA
Ungefär en månad användning av appen
DSers svarade 18 december 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team