DSers‑AliExpress Dropshipping , 15 919 recensioner
I'm delighted to hear that VIA provided excellent customer service! Their dedication and support are truly commendable. It's great to know that you had a positive experience with them. Your appreciation for their assistance is well-deserved.
Arwen was incredible! In minutes, I learned how to take a screenshot from my laptop to attach to our chat, where to go to place a customer's order once they've paid, and where to turn off the customer's ability to see where a product is shipping from. All this in a matter of minutes because Arwen is very knowledgeable, courteous, and patient! Thank you, DSers-AliExpress Dropshipping, for having quality people on your team such as Arwen!
Excellent Service, Swift Resolution
Echo from DSers provided exceptional service. They swiftly fixed a pricing issue within minutes. Thank you for the fast and excellent support!
★★★★★
My agent Via, so knowledgeable and helpful, Via knew exactly what I needed. Via helped me fix my denied fulfillment issue and mapped my supplier. I was a bit frustrated before contacting DSers but I am so glad I did. I am a new small business owner and there are so many things I have yet to figure out. Via made my day that much better taking the weight off of me. Thank you again.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alicia was very very good and helpful and replied me accurately and promptly.
Thank you very much Alicia
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very good app. I had an issue and it didn’t take up to 10 hours and the issue was resolved. It’s a very good app.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
A the girl called Sherry assisted me with many things, she is really very kind and professional, she is always available, thanks Sherry :)
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app is really usefull and the chat support is quick and effective. i recommand it whitout a doubt
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Outstanding service! Olivia's exceptional assistance and dedication were invaluable. Highly recommended, 5 stars!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thanks!! Very helpful!!! all questions have been answered ! Very polite and responsive agent answered all questions!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team