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Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Many thanks to Holly, who helped me with the problem I had in dsers.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'll give DSERS 5 stars because i had a great experience with the customer service who's name is Chloe. She was very polite and helpful. She made everything easy to understand and quickly resolved my issue! I appreciate it! Thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Perfect customer service. Provides you the tools and the help needed to manage your orders
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I accidentally connected the wrong PayPal account for DSers to send tracking numbers to and was worried it would cause a lot of issues for my business. Thankfully, Krystal from customer service came to the rescue! She was extremely helpful and patient, walking me through the process step by step to delete the incorrect PayPal account and replace it with the right one. Krystal's professionalism and quick problem-solving made the whole experience stress-free. I couldn’t be more grateful for her assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Very good work, always ready to listen and very efficient.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
These guys are really good at helping and supporting your store. Luna was awesome !!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The customer service will answer your questions in a professional and simple way, which I think is very good
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team