Recensioner (30 302)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
18 juni 2024

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Paradis de Bébé
Kanada
29 dagar användning av appen
DSers svarade 19 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 oktober 2024

Dsers assistance is really efficient, a huge thank you to Maria!

Nova
Frankrike
41 minuter användning av appen
DSers svarade 27 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 juli 2024

All good. just needed a quick question answered

Wags and Giggle
Australien
3 månader användning av appen
DSers svarade 22 juli 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 juli 2024

Thank you Tiffany was really helpful!

Nero Vivo
USA
3 månader användning av appen
DSers svarade 7 juli 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 juni 2024

Had issue with pricing and Sherry was super helpful! Literally took me 2 minutes to fix :)

LilyandDress
USA
2 månader användning av appen
DSers svarade 16 juni 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 juli 2024

Their support is very prompt and helpful! I was assisted by Sherry and it was a great experience!

Casa GranDecor
Filippinerna
30 dagar användning av appen
DSers svarade 3 juli 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 maj 2024

Today Aimee exceeded our expectation!! She helped us map new suppliers for products which we thought were obsolete. She found alternate suppliers and really helped to provide equally excellent service to our customers. This was greatly appreciated. Thanks Aimee

StepUp Coffee
Kanada
Ungefär 2 år användning av appen
DSers svarade 20 maj 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 juni 2024

Super client service!!! Help me with everything quick!!! Thank you

Décor & Drinkware
Kanada
3 månader användning av appen
DSers svarade 20 juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 juli 2024

WOW! Their customer service is a different level. Special thanks for Blanca for doing so much to help me. I left Zendrop due to poor customer service, and with Dsers it is night and day. Literally every single question Blanca helped me and even did a lot of it for me, this is exactly what you need as a new drop shipper, 100% support. So happy I switched

VEAUTY
Förenade Arabemiraten
Ungefär 21 timmar användning av appen
DSers svarade 3 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 oktober 2024

Amazing Service!

My Store
Bulgarien
Ungefär 12 timmar användning av appen
DSers svarade 21 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team