Recensioner (30 368)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 juli 2024

Chloe did great customer service

What The Funk
USA
4 månader användning av appen
DSers svarade 7 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 maj 2024

I would like to thank "Colleen" for support, who helped me resolve some requests regarding the shipping method from my store, which was converting the value from BR to USA. He helped a lot!

Thank you Colleen

Casa Gadgets
Brasilien
6 månader användning av appen
DSers svarade 21 maj 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 april 2024

I'm very new to drop shipping and ordered a test product to try to figure out how it all works. Of course, I messed it up! Glad to be learning on my own order instead of someone else's. I did the chat and Aimee was a tremendous help. She was kind, patient, and offered screenshots and explanations that were very helpful. She also was very positive and encouraging.

Better Travel Goods and Buzz
USA
4 månader användning av appen
DSers svarade 27 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 juni 2024

I got abig help and assist from stuff spcialy Jesse she helped me will

Media Gate
Saudiarabien
3 månader användning av appen
DSers svarade 13 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 juni 2024

The service I received was extremely helpful. The representative was amazing and assisted me diligently with all my questions and reassured me of all my concerns.

Lovie Bee Boutique
USA
2 månader användning av appen
DSers svarade 3 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juni 2024

Thanks to Ivan who helped me with the mapping of my store. He's the best

EcoSplashs
Frankrike
17 dagar användning av appen
DSers svarade 16 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 maj 2024

Great service, everything is easy, I had some questions about the work, I contacted technical support, Jenny helped me a lot to solve all the issues, great service.

Ali Box
USA
3 månader användning av appen
DSers svarade 23 maj 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 maj 2024

Good customer service an great support team! Customer concerns are taken seriously by DSers and resolved quickly. I am happy an satisfied, the excellent team solved my problem very quickly.
Special thanks to Johnny!

Avidu
Tyskland
3 månader användning av appen
DSers svarade 30 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 april 2024

It’s not often that 24/7 support is actually 24/7. However, I’m not going to lie. The support, alone is 6 out of 5 stars.

Then there is the way that the DSers support, effortlessly make you feel at ease and go above and beyond to make sure you know you’re in safe hands. When they say they will do all they can…

They do more than any other support team, and trust me. I’ve worked in digital with some of the top suppliers.

None of them touch the service I received from Villanelle this afternoon. The company need to fast track this one and into management. The support, refreshingly amazing.

I literally just read this back, I should be paid for writing such a review. I’m not, I’m just really taken back and amazed at the support.

Thank you Villanelle, and the team behind you.

NU
Storbritannien
3 månader användning av appen
DSers svarade 22 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 juli 2024

Gretely Served by Luna

Fine Phoenix
Sydafrika
Ungefär en månad användning av appen
DSers svarade 23 juli 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team