Recensioner (30 378)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 juni 2024

The customer service does a good job, they answered all my questions very quickly and efficiently, thank you

Pure Comfort Shop
USA
12 dagar användning av appen
DSers svarade 1 juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 juni 2024

I needed help with fulfilling my first order and I use tha chat service and Vivian helped me a lot great service and she knows how to treat customers!

amomispets
USA
11 månader användning av appen
DSers svarade 10 juni 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 juli 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
Storbritannien
7 dagar användning av appen
DSers svarade 7 juli 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

13 juni 2024

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

EE-Shortz
Nederländerna
4 månader användning av appen
DSers svarade 16 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 juni 2024

Aimee help me with my first order and I will remember her like my first one ) She was fast and realy gental )))

Vibe Gadget
Spanien
3 månader användning av appen
DSers svarade 18 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 juni 2024

Blanca que dire, rapidité et efficacité! elle a regler mon souci en 2sec

Scirpe
Frankrike
4 månader användning av appen
DSers svarade 16 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 augusti 2024

Atendimento muito rapido e agil.

Ofertas Store
Brasilien
Ungefär en timme användning av appen
DSers svarade 18 augusti 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 juli 2024

Rita was a great contact for the assistance i needed. The problem was resolved quickly and this person allowed me to understand the heart of the problem so that it would not happen again. Thanks a lot

Break&Win
Belgien
6 dagar användning av appen
DSers svarade 7 juli 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 juni 2024

Isak a su me rendre un immense service très rapidement, au top !!

Safetybelt
Frankrike
8 månader användning av appen
DSers svarade 10 juni 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 augusti 2024

I actually don't have DSers connected to my Shopify store. I just use it to place bulk orders for ordering manufacturing parts in bulk.

The support is awesome sauce! A girl named Selena helped me today get setup super fast in no time. On the fly, she gave me really helpful screen shots to guide me during the setup process.

Earrings by Emma
USA
Ungefär en timme användning av appen
DSers svarade 14 augusti 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team