Recensioner (30 408)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 oktober 2024

I would like to thanks Chrissy for her prompt and helpful assistance with an issue I faced with regards to payment.
I find the app very user friendly, and most important of all, customer service is top notch.
Would recommend them to everyone!

R8SOLUTE
Singapore
21 dagar användning av appen
DSers svarade 31 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 oktober 2024

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
Storbritannien
3 månader användning av appen
DSers svarade 10 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 oktober 2024

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

Étend'Heure
Frankrike
5 månader användning av appen
DSers svarade 30 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 augusti 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

My Store
Slovenien
10 månader användning av appen
DSers svarade 11 augusti 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 augusti 2024

I want to give a huge shoutout to the DSers team, especially to Vivian. I ran into a pretty tricky issue, and honestly, I was a bit lost. But Vivian was an absolute lifesaver! She quickly grasped the problem and patiently walked me through each step, making everything crystal clear. Her professionalism and friendliness really stood out — the issue was resolved, and I could get back to work without any delays. Vivian is a true professional, and thanks to her, I’m confident that DSers is a reliable service. Big thanks!

https://chromewebstore.google.com/detail/dsers-aliexpresscom-produ/mmanaflgaempokjfbeeabkadnkoidjam/reviews

https://www.trustpilot.com/evaluate/dsers.com

Chris's Wonders
Storbritannien
4 månader användning av appen
DSers svarade 19 augusti 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 oktober 2024

I AM REALY HAPPY WITH CUSTOMER SERVICE STAFF RIN. SHE SPENT LOT OF TIME TO SOLVE MY PROBLEM WHICK I DIDN'T PLACE THE ORDER CORRECTLY. ONCE AGAIN THANKS FOR HER PATIENCE

Bestpetluxboutique
Storbritannien
Ungefär en månad användning av appen
DSers svarade 20 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 oktober 2024

customer service provided by Selena was amazing. She helped me swiftly and with screenshots to explain every step clearly. She knew the apps inside out and could provide solutions right away, without wasting time in elaborating the issues i encountered. Thank you!

Map Zero
Hongkong SAR
17 dagar användning av appen
DSers svarade 20 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 september 2024

Rita has been incredibly helpful with all my issues, and the entire service team has provided great support.

Dashique
Kanada
Ungefär ett år användning av appen
DSers svarade 10 oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 november 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
Storbritannien
Ungefär en månad användning av appen
DSers svarade 14 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 september 2024

The support staff was really helpful today. I have been having an issue logging in. The issue was cleared in a matter of minutes! Thanks so much.

CarolsGifts
USA
Mer än ett år användning av appen
DSers svarade 10 september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team