Recensioner (30 417)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 oktober 2024

I want to extend a huge thank you to DSers assistant Lucy! She has been incredibly patient and provided me with a variety of methods to streamline my process. Thanks to her guidance, I successfully imported products from AliExpress to my Shopify store!

GUOracing
Kina
Ungefär en månad användning av appen
DSers svarade 31 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 oktober 2024

Myra was very competent, friendly and very helpful from beginning to end.

HOMELY4U
Schweiz
Ungefär ett år användning av appen
DSers svarade 3 november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 november 2024

Thank you so much Jeffrey for your patience and professionalism. Your customer service is over the five star rating. I would refer you any day. Spending three hours trying to help one client is not an easy job. I'm glad i choose Dsers if these are the type of employees they got on their team.
Thank you again!!!!

Yummymummys
Storbritannien
6 dagar användning av appen
DSers svarade 21 november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 november 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
Storbritannien
Ungefär en månad användning av appen
DSers svarade 14 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 augusti 2024

Great features, easy to use. And most of all, really great service! I used to work with other platforms but decided to move to DSers, since the others have terrible customer service. And it was an amazing decision. Everything has been going great so far with DSers. I definitely recommend this for everyone.

Everlieb
Tyskland
Ungefär en månad användning av appen
DSers svarade 1 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 oktober 2024

Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!

SightWise
USA
22 dagar användning av appen
DSers svarade 27 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 september 2024

It was the best customer service I have ever dealt with. The person didn't give up on me even if I couldn't or didn't make progress. I gave up but the person at Dsers didn't give up on me. It made me fight on. Thanks for the hope and willingness to learn this. I will fix this =) Thanks!

Svenska Husdjur
Sverige
2 månader användning av appen
DSers svarade 17 september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 oktober 2024

Didn't realize that Dsers has a chat button that can help me navigate and answers questions with my store orders. Very helpful

Lunea Lumina
USA
4 månader användning av appen
DSers svarade 10 oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 september 2024

Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!

Ms.Lit
Hongkong SAR
3 månader användning av appen
DSers svarade 17 september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 september 2024

I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!

Dentalflosser.co
Australien
12 dagar användning av appen
DSers svarade 8 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team