DSers‑AliExpress Dropshipping , 24 846 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
5 oktober 2023

I'm relatively new to this application, and I have to say that my initial experiences have been quite positive, largely thanks to the exceptional customer service provided by Una. As a newcomer, I had several questions and encountered a few issues. Una, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were greatly appreciated.

Cuistot Plutôt
Kanada
6 månader användning av appen
DSers svarade 6 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 november 2023

It provides very good service and is very easy to navigate. I am very grateful to Neva who helped me with my demands in a very simple and efficient way. Excellent professional. Thank you, Neva.

Mais Que Casa
Brasilien
2 månader användning av appen
DSers svarade 5 november 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 juni 2023

I was helped this morning by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

The issue was on my end and I had place the order out of sequence. But he cleared it all up in less than 5 minutes and I placed my order, easy breezy.
Thank you Isak.

SideStore.net
Tyskland
11 månader användning av appen
DSers svarade 28 juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 januari 2024

J ai eu affaire avec Éden, en un clique il m a réglé le problème je le remercie infiniment ,il a était patient jusqu' au bout si je dois le noté ça sera 5sur 5 .
Merci encore Éden .

Ma boutique Lina
Frankrike
4 dagar användning av appen
DSers svarade 15 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 december 2023

Really love their services. The support executive is very nice and very attentive.

AT Amenities
Storbritannien
4 dagar användning av appen
DSers svarade 11 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 november 2023

I had trouble with my account, but customer service stayed with me for more than an hour and fixed everything for me! She was polite and her name was Selena!
Great customer service :D

Kodeh Online
Kanada
3 månader användning av appen
DSers svarade 6 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 april 2024

Excelente atendimento bem explicado passo a passo!

Guia Ofertas
Brasilien
18 dagar användning av appen
DSers svarade 24 april 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 oktober 2023

I had the pleasure of getting help from Ralla. She was able to help me very quick and solve my problem efficiently and professionally. She did a great job

HarmonyHome
USA
4 månader användning av appen
DSers svarade 2 november 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 mars 2024

Isak resolvou meu problema, recomendo !! Sistema prático e didático de operar !!

Fofinhos Shop
Brasilien
Ungefär en månad användning av appen
DSers svarade 12 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 oktober 2023

i had the best service given by Wendy!!! Thank you dear i have struggled 4 days to figure the issue out and she helped fix it 10 minutes!

Christmas empire
Rumänien
4 månader användning av appen
DSers svarade 25 oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team