DSers‑AliExpress Dropshipping , 24 573 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 oktober 2023

I have to praise "Isak" because he does excellent customer service, he is extremely fast and practical :)

Hubbyz
Slovakien
6 månader användning av appen
DSers svarade 29 oktober 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 november 2023

Muito satisfeita com o atendimento. A pessoa super atenciosa, calma, prestativa. Tirei várias dúvidas e a pessoa bem tranquila, enviando telas com a sequencia que eu deveria seguir para concluir o processo que tive dificuldade. Logo após fiz várias perguntas sobre onde encontrar informações e significados de algumas mensagens. Tudo foi esclarecido. Ótimo atendimento.

Luda pra Você
Brasilien
2 månader användning av appen
DSers svarade 14 november 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 oktober 2023

The customer support i got was Amity and they responded in extremely fast time and fixed my issue in minutes. I was unable to view products. Now its all fixed thank u so much.

Starfield Homes
USA
4 månader användning av appen
DSers svarade 22 oktober 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 januari 2024

Great Team

Music Track
Jordanien
11 dagar användning av appen
DSers svarade 25 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 november 2023

Sandy greatly helped me with my troubleshooting today.

Creative Dreams
USA
2 månader användning av appen
DSers svarade 30 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 september 2023

Today, I needed to resolve some issues that were preventing me from proceeding with my shipments on Shopify. Fortunately, Alice was the one who found several solutions for me. She explained everything very clearly and simply, and with her availability, she helped me solve all the problems in just a few minutes. I hope that all the staff can always be quick and helpful in resolving customer issues so that they are always satisfied, just like I am with the service provided by Alice. Thank You Again.

Ameìdea
Italien
3 månader användning av appen
DSers svarade 3 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 oktober 2023

Eden - customer service advisor
This is my first time using Dsers customer service through Messenger and Eden was so super helpful! She helped me resolve the issue I have been having for a few weeks. She was so patient and was so lovely to deal with! I could not recommend her enough, and Messenger is also a really fast and great way to resolve issues! Well done DSers team , the best customer service I experienced in years! Would love to speak to Eden again next time I have an issue.

My Store
Irland
16 dagar användning av appen
DSers svarade 22 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 oktober 2023

Had several problems with my orders and Isak helped me for over an hour on solving them. Perfect.

LashLove
USA
3 månader användning av appen
DSers svarade 29 oktober 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 november 2023

Nota 10 pelo atendimento, muito obrigado pela ajuda. Respondem super rápido e são super atenciosos no atendimento e me ajudaram a resolver meu problema

Saori Center
Brasilien
3 månader användning av appen
DSers svarade 27 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 oktober 2023

THANK YOU SO MUCH ISAK !!I was struggling so much on trying to figure out how to work this and, giving the Live chat a chance was the smartest move. With the wonderful help from Isak on live chat I was able to get what I needed done, DONE! He kept answering all my questions, and when I didnt get it he sent easy screenshots to help, and even if when things werent working, HE KEPT TRYING UNTIL IT WORKED. THANK YOU ONCE AGAIN GOAT ISAK AND DSERS!!!!!!
Top NOTCH.

The mob shop
USA
4 dagar användning av appen
DSers svarade 1 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team