Recensioner (30 302)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 mars 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
USA
Nästan 2 år användning av appen
DSers svarade 31 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 april 2024

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
Förenade Arabemiraten
2 månader användning av appen
DSers svarade 25 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 juni 2024

atendimento ótimo!
Rita totalmente atenciosa!
Isak também que me atendeu por e-mail esta de parabéns, muito especifíco ao problema!

Tiliz store
Brasilien
Ungefär 2 månader användning av appen
DSers svarade 4 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 augusti 2024

Obrigado pelo suporte Zoe.

PRESENT EMPORIUM
Brasilien
2 månader användning av appen
DSers svarade 25 augusti 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 juni 2024

Chrissy was very helpful, could not ask for better customer service.
Verry happy!

XHomeStyle
Nya Zeeland
6 dagar användning av appen
DSers svarade 10 juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juli 2024

Ótimo atendimento do Chloe! :D

Razzeto
Brasilien
5 månader användning av appen
DSers svarade 3 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 juni 2024

Olivia was kind and could solve my problems!

MyVirals
Tyskland
3 månader användning av appen
DSers svarade 6 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 maj 2024

Lucy provided me a high quality support, even more than I need. Thanks!

find2.shop
Tjeckien
3 månader användning av appen
DSers svarade 16 maj 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 november 2023

Isak was able to give me fast, courteous, and professional help with all my questions. Navigating through this can be stressful when you are new and its always a breath of fresh air when you get the help you need. I'm glad I got Isak and will continue to use this service for my store so long as good help is always available.

Sekayrus
USA
10 månader användning av appen
DSers svarade 27 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 juli 2024

i reccomend this app for everyone thanks Mr Sherry for helping me in setting up my store

TAWOOS The Peacock Fashion
Tyskland
Ungefär 15 timmar användning av appen
DSers svarade 3 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team