Recensioner (30 417)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
12 augusti 2024

I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.

Sylphoria
Nya Zeeland
Mer än ett år användning av appen
DSers svarade 13 augusti 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 oktober 2024

I had problems with the delivery selection in my orders. But Neva helped me with this very quickly and efficiently. I was surprised by the fast work of the support. This is the best customer service. Thank you very much ))

LunaLight®
Storbritannien
Ungefär 2 månader användning av appen
DSers svarade 17 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 oktober 2024

Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!

AiveenTreasures
Storbritannien
5 månader användning av appen
DSers svarade 20 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 november 2024

The assistance was wonderful and careful. We went through the problem together, and we got a solution to the problem I was facing. The service provided was excellent. I appreciate.

Home Diffuse
Kanada
Ungefär en månad användning av appen
DSers svarade 24 november 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 oktober 2024

Today i was helped by selena. Outstanding Support Experience!

I recently reached out to the support team for assistance with an issue, and I am incredibly impressed with the level of service I received. From the very beginning, the representative was not only professional but also incredibly friendly and understanding. They immediately acknowledged my concern and made me feel that my issue was a priority.

Mini Aero
USA
27 dagar användning av appen
DSers svarade 22 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 september 2024

I recently had the pleasure of using DSers for my dropshipping needs, and I must say, the platform is both intuitive and efficient. However, the highlight of my experience was the exceptional support I received from Rita. Her dedication and expertise made resolving my issues smooth and stress-free. Rita's prompt responses and clear guidance truly went above and beyond. Thanks to her, I can confidently navigate DSers and make the most of its features. Highly recommend both the platform and the fantastic support team!

crownroyalshops
USA
Ungefär en månad användning av appen
DSers svarade 9 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 september 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
Storbritannien
6 månader användning av appen
DSers svarade 4 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 november 2024

I had an amazing experience with customer service! They went above and beyond to help me resolve my issue quickly and efficiently. They were not only professional but also incredibly kind and patient, taking the time to understand my concerns and offer the best solution.
Higly recommend.

E-Oasis
USA
7 dagar användning av appen
DSers svarade 3 november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Redigerat 11 oktober 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

De George's Home Goods
Storbritannien
7 månader användning av appen
DSers svarade 15 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 oktober 2024

Zico was a great help, he helped me fix everything that was needed of him within 20 mins

PurePleasures
USA
3 månader användning av appen
DSers svarade 22 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team