DSers‑AliExpress Dropshipping , 25 491 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 september 2023

Anytime I am having trouble with DSers I reach out via live chat. I always receive answers and solutions to my questions or problems. I've never had a situation go unresolved. Today, I had trouble with mapping... it would not work on my end. Ralla helped me the best they could. Through screenshots and messaging we finally had resolution and fixed the problem. I am always so pleased with the service and Ralla made my day by not giving up and helping me.
Thank you!

Glitsen
USA
Mer än ett år användning av appen
DSers svarade 3 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 december 2023

Estou gostando do app, e com relação ao suporte... estou muito satisfeito com o atendimento que recebi hoje pela Irene, resolveu meu problema e foi bem atenciosa.
Obrigado.

Setrishop
Brasilien
Mer än ett år användning av appen
DSers svarade 13 december 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 juni 2023

I’ve never seen such friendly and effective customer support, seriously. I consider myself quite techy and able to figure out login issues etc. by myself.
The last thing I ever dare to do is contact customer support BUT to my surprise a more than pleasant customer service staff named Via helped me solve an issue in a creative personable way. Thank you sooo much! You are the opposite of a robot or computer and made my day! Wishing you all the best.

The Fitness Supply
Kanada
Nästan 3 år användning av appen
DSers svarade 27 juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 januari 2024

Estou satisfeito sim o atendimento do eden foi rápido e objetivo

@informatica
Brasilien
24 dagar användning av appen
DSers svarade 31 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 december 2023

I am very satisfied, Lennon Helped me with my problems.

Produyo
Portugal
5 månader användning av appen
DSers svarade 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 januari 2024

I reached out on live chat for some support with changes I needed made. Eden Promptly responded providing expert advice and knowledge. Thanks so much, Eden!

My Store
Kanada
Ungefär en timme användning av appen
DSers svarade 28 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 december 2023

Customer support responds in minutes even with free plan. Thank you SANDY !

KOMORE
Spanien
21 dagar användning av appen
DSers svarade 11 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 oktober 2023

Ralla from DSers provided exceptional assistance when I faced a challenge with the platform. Her dedication to helping customers and her in-depth knowledge of the system were evident. Not only did she efficiently resolve my issue, but she also ensured I had a clear understanding of the solution. I truly appreciate her professionalism and patient approach. Her support was pivotal in ensuring the smooth operation of my business on DSers. I highly recommend reaching out to Ralla for any assistance on the platform

Modish Moda
Sverige
6 månader användning av appen
DSers svarade 29 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 april 2024

Sehr nette Mitarbeiter, sehr kompetent und hilfsbereit. Vielen Dank.

king-shop
Tyskland
19 dagar användning av appen
DSers svarade 29 april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 oktober 2023

I just want to say a huge thank you to Via who helped me to fulfill an order that I was having trouble with. My experience with support was stellar and I've been in software development a lifetime. I know it's hard to deal with so many personalities and stay positive and nice. Kudos to Via and Dsers for great support.

Gotta Love Yoga
USA
11 månader användning av appen
DSers svarade 19 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team