DSers‑AliExpress Dropshipping , 25 355 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
22 november 2023

This was incredible customer service. I feel so happy with the help and expertise. Thank you so much for everything you did.

Have a wonderful day.
Mira

GoPopitToy
Storbritannien
4 månader användning av appen
DSers svarade 26 november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 december 2023

I am very grateful to Dsers so far helping me with what I need, specifically Collaborator Isak

Órbita Compras
Brasilien
Ungefär 2 månader användning av appen
DSers svarade 18 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 oktober 2023

I had the pleasure of interacting with Via from customer support, and I couldn't be more delighted with the level of service I received. Via went above and beyond to assist me with my issue, and her dedication and professionalism were truly exceptional.

From the moment I reached out, Via was not only incredibly responsive but also displayed a deep understanding of the problem I was facing. She patiently listened to my concerns, provided clear and concise explanations, and worked diligently to find a solution. What truly stood out was her unwavering patience and willingness to help, ensuring that I felt valued as a customer.

Via's knowledge and expertise in her role were evident throughout our interaction. She resolved my issue efficiently and effectively, leaving me with a sense of relief and satisfaction that is hard to come by in customer support these days.

Not only did Via solve my problem, but she also took the time to follow up and make sure everything was working smoothly for me. Her genuine care for my experience was evident, and it made all the difference.

In a world where customer service can be hit or miss, Via is undoubtedly a shining star. She has set the bar high for what customer support should be, and I am grateful for the exceptional service she provided. I hope that her dedication and outstanding work are recognized and celebrated within your organization.

Thank you, Via, for your remarkable assistance and for going the extra mile to make my experience a positive one. You are a true asset to your team and the company as a whole.

I look forward to future interactions with your company, knowing that Via and her team are there to support customers like me.

Posh Heaven
Bulgarien
Ungefär 2 månader användning av appen
DSers svarade 30 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 november 2023

I contacted support with my question and within a minute my problem was resolved by Lucia!. Thank you!

ToolsiOpia
Storbritannien
4 månader användning av appen
DSers svarade 20 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 september 2023

Serein was very patient and VERY fast replier. I got such good help from Serein. Serein did even send some images with step by step on how to fix my problem, included with some text under the images. This is what i call 5 star support! Thank you for fixing my issue Serein and keep this service up!

GlossGlamour
Sverige
4 månader användning av appen
DSers svarade 3 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 december 2023

The customer service I got from Alicia was absolutely amazing. She answered all my questions completely and I left our interaction with no more questions or concerns and 100% clarity. She helped me out tremendously. Thanks, Alicia.

My Store
USA
9 dagar användning av appen
DSers svarade 5 december 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 december 2023

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
Italien
Ungefär en månad användning av appen
DSers svarade 4 december 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 december 2023

Neva was top-notch, very professional and friendly !

CozyParadise
Frankrike
3 månader användning av appen
DSers svarade 17 december 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 december 2023

Todas as vezes que busquei o suporte, tive meu problema resolvido, com um atendimento rápido e atencioso, sempre focado na resolução do problema. Meu ultimo atendimento foi bastante satisfatório com a Wendy.

Lojas Stylus San
Brasilien
Mer än ett år användning av appen
DSers svarade 3 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 december 2023

Great service and very helpful people in chat!

OkayFocus
Israel
2 månader användning av appen
DSers svarade 17 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team