DSers‑AliExpress Dropshipping , 25 300 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 maj 2024

I'm writing to wholeheartedly recommend VIA, the virtual assistant who assisted me with DSERS. VIA's performance exceeded expectations in every way, making them an invaluable asset.

Proficiency and Accuracy: VIA consistently demonstrated a deep understanding of DSERS, expertly handling tasks and answering questions with exceptional accuracy. Their knowledge base proved comprehensive, and they were adept at applying it to my specific needs within DSERS.

Efficiency and Speed: VIA's responsiveness was remarkable. They consistently delivered results promptly, minimizing wait times and maximizing productivity. This efficiency was particularly helpful in the fast-paced environment of DSERS.

Communication and Clarity: VIA's communication style was clear, concise, and professional. They ensured I fully understood all information conveyed, and their explanations were easy to follow. Additionally, VIA actively listened to my questions and requests, ensuring their responses were directly relevant and addressed my needs precisely.

Problem-Solving and Initiative: VIA wasn't merely a task-completor; they excelled at problem-solving. When encountering an obstacle within DSERS, VIA would proactively suggest solutions and workarounds, saving valuable time and ensuring a smooth workflow.

Positive and Supportive Demeanor: VIA's positive and supportive demeanor made interacting with them a pleasure. Their helpful and encouraging attitude fostered a productive and collaborative work environment.

In Conclusion:

VIA's exceptional proficiency, efficiency, communication skills, problem-solving abilities, and positive attitude make them an outstanding virtual assistant. Their invaluable assistance within DSERS significantly enhanced my productivity and ensured a smooth and successful experience. I highly recommend VIA to anyone seeking a top-notch virtual assistant.

Trendiverse.co.uk
Storbritannien
16 dagar användning av appen
DSers svarade 7 maj 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 april 2024

Dsers service team is amazing, I was served with Jully. They were quick to respond and know what they are doing. Straight to the point, and understood my issues without a hassle.

TokoDoko
Australien
Ungefär en månad användning av appen
DSers svarade 18 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 april 2024

Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.

Kiddie Fashionistas
Japan
28 dagar användning av appen
DSers svarade 10 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Redigerat 20 mars 2024

Lucy is a living proof of a human with demi-divine patiente; her screenshots lead me through the example I asked her to make together regarding mapping and SKU changing so I could finally undestand those two concepts. I definitely love DSers customer service for people like her, who are efficient, patient and kind; truly a great service experience.

Kiraras Store
Mexiko
3 månader användning av appen
DSers svarade 3 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 mars 2024

"Villanelle" she's just the BEST SUPPORT i had on my entire life. Dsers make's my life easy, but with this kind of professional, you guys will be for sure the top 1 on this market. Thank you, Villanelle.

TRENDZONE
Brasilien
29 dagar användning av appen
DSers svarade 17 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 mars 2024

It's really nice to talk with Irene. She is proactive and cooperative to helping people like me. My issues were related to product uploads and concent of suppliers for my web site, https://colorcodebd.com. She managed it well, and my question was solved. Thanks buddy.. Keep it up...

TheColorCode
Kanada
5 månader användning av appen
DSers svarade 25 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 mars 2024

Isla was extremely helpful and explained everything thoroughly. She is an asset to your company. Thanks again!

BeeCourtLife
USA
Mer än ett år användning av appen
DSers svarade 21 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Redigerat 25 april 2024

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.

Online Shop au
Australien
3 månader användning av appen
7 mars 2024

I contacted customer support for help. Mrs. Rita assisted me step by step to solve the issue I was having. I have nothing but words of praise for her patience and the assistance she provided me. I can only say one big THANK YOU, RITA.

EvolvedO
Tyskland
Ungefär 2 månader användning av appen
DSers svarade 10 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 april 2024

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
Slovenien
3 månader användning av appen
DSers svarade 29 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team