Recensioner (30 354)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
13 augusti 2024

perfecto servicio muy contento con la atencion

good live 26
USA
3 månader användning av appen
DSers svarade 15 augusti 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 juni 2024

Rita helped me out a lot with bundling my items through DSers, i forgot to check mark something in the settings that didn't allow me to sync my inventory with my shopify account, thanks so much Rita!

Hydro Flora™
USA
Ungefär 14 timmar användning av appen
DSers svarade 18 juni 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 maj 2024

Aroura and Celia were great help today from the DSers support team. Celia brought me to finish line that helped completely solve my problem! I’m so thankful for your prompt and effective information that resulted in my stressful situation being quickly resolved! VERY grateful for Shopify’s AMAZING customer service!

Resselo
USA
10 dagar användning av appen
DSers svarade 13 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 januari 2024

Holly was absolutely amazinggg! I can't say enough regarding how much Holly helped me fix my problems, took some time but Holly came through and really helped set me up for success. I truly appreciate the talented employees here. Honestly Holly you have been super cooperative and very, very helpful! Thank you so, so much.

Adaab Luxe
Kanada
10 månader användning av appen
DSers svarade 25 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 mars 2024

As a first time dropshipper struggling to set up my store Lilly was kind patient & knowlegable! She saved me hours in trying to figure out all of the little things you need to know setting up my store & im super grateful!

Kidchella
Australien
7 månader användning av appen
DSers svarade 11 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16 maj 2024

Ritaaa...The best customer support, Thanks again for the help. I love all the team.

Cloud Slides
Storbritannien
4 månader användning av appen
DSers svarade 20 maj 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 juni 2024

Eu estou muito satisfeita e recomendo 100% esta aplicação. Agradeço o Ivan pelo seu profissionalismo e sensibilidade. Ajudou-me a resolver meu bloqueio na minha loja. Muito obrigada

Obsession Beauty
Portugal
5 månader användning av appen
DSers svarade 18 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 augusti 2024

I talked with Blanca right now by messenger and she solved my problem in a few minutes. I'm very happy with her way of helping me being polite and friendly waiting for me to try to do what I needed. Thank you very much.

VuotoStore
Indien
DSers svarade 27 augusti 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 mars 2024

I had a problem with my Shopify order fulfillment using DSers, but Neva from DSers' customer service provided exceptional assistance. Neva quickly identified and fixed the issue, going above and beyond to ensure fixing of the problem. Neva's professionalism, expertise, and dedication to customer satisfaction were evident throughout the process. Thanks to Neva, I was able to fulfill my order. I highly recommend Neva and DSers for their stellar customer support. Thank you, Neva, for your outstanding help!

Urbaneer
USA
9 månader användning av appen
DSers svarade 10 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 mars 2024

Isak helped me this morning with multiple issues. I am new to this and he was able to allow me to stay calm. He kept assuring me he was still there. He was extremely clear with communication. I am very pleased with my experience today. Thank you ISaK

Tweet Tweet’s Depot
USA
Ungefär ett år användning av appen
DSers svarade 10 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team