DSers‑AliExpress Dropshipping , 25 668 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 maj 2024

Olivia was great! We chatted back and forth for a while trying to figure out a step I missed, and not at any point did she try to rush or get irritated. I really appreciated that. Thank you Olivia!

Zoe Cove
USA
27 dagar användning av appen
DSers svarade 26 maj 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 april 2024

I had an incredibly positive experience with the DSers support team, especially with Sherry. From the first contact, she was extremely attentive, patient, and effective in solving my doubts and issues. It's rare to find such a dedicated and committed professional to customer satisfaction as Sherry has proven to be.

She didn't just answer all my queries in a clear and comprehensible manner but also went the extra mile to ensure that I was completely satisfied with the solutions provided. Her professionalism and ability to handle situations truly stood out.

I highly recommend DSers' service for having professionals like Sherry on their team. Her assistance made my experience with the platform much smoother and more enjoyable. It's a pleasure to know that we can count on such efficient and friendly support.

Thank you, Sherry, for all the help. You really made a difference!

Luv Meows
Brasilien
6 dagar användning av appen
DSers svarade 22 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 mars 2024

I manually fulfilled an order which resulted in the order not updating on shopify. After reaching out to their support team Sandy helped me fix my problem. She guided me through the process step by step. Amazing customer service!

Honeymade
USA
3 månader användning av appen
DSers svarade 10 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 maj 2024

I'm very happy with Dsers, in particular with Sally. She was nice in customer service and helped me figure out all my questions.

Maksfel Store
Polen
Ungefär 2 månader användning av appen
DSers svarade 20 maj 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 april 2024

excellent help from Chrissy she made it so much easy for me to move forward with my struggles on the app.she was patient and very polite i cant praise her enough,

Shroc store
Storbritannien
Ungefär 2 månader användning av appen
DSers svarade 18 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 mars 2024

I had a question regarding the accuracy of my inventory amount. I spoke to David who provided screenshots and he explained where to locate the accurate amount. Thank you David for being professional and helpful!

Symphony Jewels
USA
12 månader användning av appen
DSers svarade 10 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 mars 2024

I had some problems with a supply issue and Lily talked me through the whole thing step by step and was very patient with me! Thank you so much very much appreciated :-)

Bamboo Baby
Storbritannien
10 månader användning av appen
DSers svarade 24 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 maj 2024

Isak answered me quickly and gave me a good solution to my problem. Everything great!

Pesos
Tyskland
4 månader användning av appen
DSers svarade 28 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 mars 2024

I'm extremely impressed with the DSers support team! They swiftly and efficiently resolved my issue, demonstrating exceptional professionalism and expertise. Their prompt assistance ensured seamless functionality, making my experience with the app positively outstanding. Highly recommend their service!

NAAMS
USA
Ungefär ett år användning av appen
DSers svarade 24 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 april 2024

High quality assistance by Marry, I was stuck on a task trying to fulfil an unmapped order. Marry guided me and made it happen in a couple of minutes.
Thanks Marry!

Alora Therapy
Förenade Arabemiraten
4 månader användning av appen
DSers svarade 27 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team