Recensioner (30 417)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 oktober 2024

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns .
thanks a lot .

Chicaraia
Frankrike
3 månader användning av appen
DSers svarade 31 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 augusti 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective
Thanks again Chrissy

Naka
Australien
8 månader användning av appen
DSers svarade 27 augusti 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 augusti 2024

I want to give a huge shoutout to the DSers team, especially to Vivian. I ran into a pretty tricky issue, and honestly, I was a bit lost. But Vivian was an absolute lifesaver! She quickly grasped the problem and patiently walked me through each step, making everything crystal clear. Her professionalism and friendliness really stood out — the issue was resolved, and I could get back to work without any delays. Vivian is a true professional, and thanks to her, I’m confident that DSers is a reliable service. Big thanks!

https://chromewebstore.google.com/detail/dsers-aliexpresscom-produ/mmanaflgaempokjfbeeabkadnkoidjam/reviews

https://www.trustpilot.com/evaluate/dsers.com

Chris's Wonders
Storbritannien
4 månader användning av appen
DSers svarade 19 augusti 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 oktober 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
USA
3 månader användning av appen
DSers svarade 10 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 november 2024

Elora was very helpful, very quick response as soon i started the chat she was there, answered me quickly and resolved my issue

Family Threads
Storbritannien
Ungefär 2 månader användning av appen
DSers svarade 24 november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 november 2024

I had a call with Raphael from the DSers team, and they were extremely helpful! I had numerous questions, and despite the high volume of calls and inquiries, he took the time to address each one with great patience.

Thank you, Raphael, for all your help. With your support, I feel much more confident about launching my store.

Damara Brand
USA
18 dagar användning av appen
DSers svarade 12 november 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 september 2024

Today I had the pleasure of working with Colleen on a few order issues in my shop. Colleen was very helpful and exercised extreme patience with me as I am not to tech savvy. Colleen walked me through the processes that I needed to complete and with her help I was able to resolve all issues. I am very grateful for her help and satisfied.

MR. BIGGZ SHOP
USA
8 månader användning av appen
DSers svarade 5 september 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 november 2024

Always great service! Lucy solved my problem within minutes. Really great service!

LES WEEKENDEURS
Frankrike
4 månader användning av appen
DSers svarade 6 november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 oktober 2024

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Airline Model Store
USA
3 månader användning av appen
DSers svarade 30 oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 september 2024

ok this app is seriusly impressive. I save so much time now with this for my dropshopping produc ; It lets you handle tons of orders at once.

Free is plenty to start out and so finally i found this, really good clear step by step when you install tyoo.

Cosmic Illumination
Australien
Ungefär 2 månader användning av appen
DSers svarade 8 september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team