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Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Very responsive and super helpful and friendly customer support. They take initiative to resolve the issues.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Vivian was absolutely outstanding, I am new to DSERS and she went out of her way to show me solutions to my questions step by step through messenger, and even offered to do it for me. I do not think I have ever had this great of customer support from any company in my lifetime. I think Vivian should get a raise, If she doesn't get a raise, I am going to buy DSERS when my store blows up and i get the funds and I will give her a raise myself!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help.
THANK YOU Rita :-)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
A big thank you to Chloe for her support on facebook messenger. She tried everything to solve my problem without any delay and with a lot of energy in her work. I thank her again for this! Fast, quality service.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I would highly recommend this company for your one stop shop and dropshipping needs. My rep name was celia.. she was very professional and provided me with great customer service and was very patient helping me fix my problem. Thank you.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team