Recensioner (26 796)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 januari 2024

very good service and am happy with how it works.

Bizarro
USA
11 månader användning av appen
DSers svarade 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 januari 2024

The Young Man that Helped Me Was Exceptional in navigating me perfectly.

The Katalog Store
USA
Mer än ett år användning av appen
DSers svarade 25 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 december 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
USA
5 månader användning av appen
DSers svarade 11 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 januari 2024

I want to give a big thanks to Sandy!!!, I had a problem with my product cost, Sandy answered all my questions in seconds and was very polite. I highly recommend DSERS and its great customer service.

My Store
USA
5 dagar användning av appen
DSers svarade 21 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 augusti 2023

Alice was very helpful in solving my problem. As someone who's new to the dropshipping, I was really struggling with my first order. Alice was very patient and walked me through every step. Her screenshots of what screen I needed to be on and how everything should look was the second best part of her helpfulness. Her patience throughout the entire process will forever be unmatched. I wish there were more Alices in the world. THANK YOU ALICE for everything. You rock!

Sugababy's This and That's
USA
10 månader användning av appen
DSers svarade 29 augusti 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 februari 2024

Alicia du service support a été d'une efficacité remarquable! Echange de qualité, tchat en temp réel, au top!

Unique Distributeur
Frankrike
6 månader användning av appen
DSers svarade 28 februari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 oktober 2023

Olivia was a pleasure to work with. She was helpful with everything regarding the process of ordering and completing my clients order. She made the process simple and easy to understand, and she stuck around to make sure everything was complete. Thank you Olivia for such an amazing process.

The Chakra Shop
USA
Ungefär ett år användning av appen
DSers svarade 18 oktober 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 januari 2024

Adele from Dsers was really fantastic customer support agent - Adele helped all my issues for how to import from aliexpress, how to do the fulfillment orders and how to import the product to shopfiy. Everything very instantly. Adele has a great knowledge and i never experience such a fast customer support service. Great and Fantastic job Adele. I wish everytime you to come as customer support for all my future requirements. Anyways. Many many thanks for your support. God bless. You have to grow lot and very soon.

NimbleWags | Your Pet's Favorite Store
USA
2 dagar användning av appen
DSers svarade 17 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 februari 2024

Wendy was amazing and answered all my questions swiftly and accurately. Very satisfactory service.

Findersmart store
Nigeria
29 dagar användning av appen
DSers svarade 11 februari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 september 2023

Dsers has been the best dropshipping app ive ever used, if it wasnt for DSERS theres no way id be able to process the amount of orders im doing right now. Barely any problems with the platform, super reliable and customer service is really nice and on point. I worked with Cynthia and she was great. If you dont have DSERS and your aliexpress dropshipping get it right now bruh what are you doing

Pura Glow
Australien
8 månader användning av appen
DSers svarade 18 september 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team