Recensioner (26 803)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 februari 2024

Boa tarde, fui atendido hoje pela Sherry e me deu todo suporte necessário me ajudou muito a resolver meus problemas e tirou toda minha duvida.... excelente atendimento. grata

Mare Mix
Portugal
3 månader användning av appen
DSers svarade 17 februari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 januari 2024

Adele from Dsers was really fantastic customer support agent - Adele helped all my issues for how to import from aliexpress, how to do the fulfillment orders and how to import the product to shopfiy. Everything very instantly. Adele has a great knowledge and i never experience such a fast customer support service. Great and Fantastic job Adele. I wish everytime you to come as customer support for all my future requirements. Anyways. Many many thanks for your support. God bless. You have to grow lot and very soon.

NimbleWags | Your Pet's Favorite Store
USA
2 dagar användning av appen
DSers svarade 17 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 januari 2024

I had doubts about some questions and was easily answered by Adele who was super attentive and helped me.

Shoppingcheck
Brasilien
Ungefär 2 månader användning av appen
DSers svarade 15 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 december 2023

It's rare to find such exceptional customer support these days, but Lucy totally blew me away. She listened carefully, understood my problem instantly, and walked me through everything step-by-step. A true gem!
Many many many thanks Lucy. Keep up the great work!

GearUpSmart
USA
2 månader användning av appen
DSers svarade 18 december 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 augusti 2023

OMG I couldn't figure things out but Tracy was so helpful and I got through the process easy and fast. ! thanks for you help

UNBOUNDANDFREE
USA
Ungefär 4 år användning av appen
DSers svarade 13 augusti 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

3 februari 2024

App is good. A bit complex at a first sight, but they have amaizng support. Thanks Rin for help

Phoebe's Pet Shop
Storbritannien
6 dagar användning av appen
DSers svarade 4 februari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 juli 2023

I was lost looking on how to edit the SKU change on a product. I seen videos but felt like I was getting no where. Wendy was very helpful and very detailed. She even made sure it was done right.

The Hair Bodega
USA
Nästan 2 år användning av appen
DSers svarade 31 juli 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 oktober 2023

I am extremely please with the service Zoe has provided me. I was walked through the entire process, A through Z on how to get through my first order! Zoe was patient, and thorough while explaining the processes and providing valuable training! Thank you!

Toys Land
USA
Ungefär ett år användning av appen
DSers svarade 1 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 januari 2024

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
USA
3 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 augusti 2023

Dsers is a very convenient way to track orders. But I was having some issues with what was going on in my shop. Isak was very helpful and friendly for any questions in my mind and quickly solved any problem I was having. Thank you again for the patience and friendly conversation.

chutrah
Storbritannien
Mer än ett år användning av appen
DSers svarade 27 augusti 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team