DSers‑AliExpress Dropshipping , 25 477 recensioner
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I'm thrilled to hear that you've had such a positive experience with the support team! It sounds like they consistently provide assistance that's not only helpful but also timely and reliable. It's always reassuring to know that you can rely on a team to be there when you need them. Their dedication to providing excellent support is truly commendable. Thank you for sharing your appreciation! from himpall.com
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I just started my Shopify store and got my second order. I was a little confused as to how ther Dsers worked with mapping and with placing orders.
I asked for help from them and they were amazing! Chrissy helped me from start to finish immediately and was the greatest customer service rep I've ever dealt with. She walked me through everything properly and made sure I understood the whole process. She also walked me through setting it up properly in my shop. Thank you Chrissy so much ! I really appreciate it
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.
Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
There is a bit of a learning curve to get used to using the app and I've had to approach the Helpdesk many times. I am so impress by how prompt and helpful the customer service reps always are. The app itself could do with some improvement to make it more user friendly but thank God for their customer support team who saves the day. My last support call was with Isla and she came through with all the advice, suggestions and screenshots. It took me awhile to familiarise myself but she was so infinitely patient. I can't recommend the Dsers Support Team enough!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Marry has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I have had this app in my store for a little over a year and I absolutely love it. Their customer support is outstanding. Thanks, Holly, for your amazing support! There are always available when I run into any issues. The software integration with my store is flawless. I haven't had any issues with orders. Adding products new products is a breeze. I've tried others and this one in my opinion is the best.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team