Recensioner (30 294)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
20 mars 2024

Myra did a great job of guiding me through some confusion i had. Super happy with this platform and service

One 4 The World
Australien
10 månader användning av appen
DSers svarade 21 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 mars 2024

I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.

Exquisite Ebony Wigs
USA
11 månader användning av appen
DSers svarade 24 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 november 2023

I screwed up badly mixing up accounts and orders and couldn't get the site to work correctly, got onto the help chat and spoke with "Marshall" who knew what the issue was and sorted the whole thing out easily, great service Marshall, and a great app once my mistakes were sorted out.
thanks again Marshall.

Wamach
Australien
10 månader användning av appen
DSers svarade 26 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 augusti 2024

Colleen”, eu realmente agradeço!

Lar duCeo "O lar da mulher que cuida e se cuida!"
Brasilien
3 månader användning av appen
DSers svarade 6 augusti 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 november 2023

Whenever I encounter difficulties with DSers, I turn to the live chat for assistance. Without fail, I consistently obtain helpful responses and effective solutions to address my queries or issues. Never once have I encountered a situation that remained unresolved. Today, I faced challenges with making orders, which proved troublesome on my end. they provided assistance to the best of their ability. Through a combination of screenshots and messaging, we successfully reached a resolution and resolved the issue. I consistently find satisfaction in the service provided, and their determination and assistance truly brightened my day.
thanks

Shopsglam
USA
10 månader användning av appen
DSers svarade 19 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 augusti 2024

Villanelle! Ótima

Mega Portal Shop
Brasilien
Ungefär en månad användning av appen
DSers svarade 15 augusti 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 januari 2024

Selena is fantastic, very knowledgeable about the the Dsers app and its ecosystem. She helps me to figure out how to make / set the location of my store to Dsers app in order to fulfill orders without any worries.

We resolved my problem and verified it within the back end of my store.

She gave me lots of advice when she realised that I was going off tract with my setup.

Thank you Selena.

tebaratostore
Australien
3 månader användning av appen
DSers svarade 28 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 juni 2024

Application efficace et bon service client. Merci Isak pour ton service efficace

Comfipack
Frankrike
Ungefär 2 månader användning av appen
DSers svarade 19 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 april 2024

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Modern Comfort
USA
8 månader användning av appen
DSers svarade 29 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 maj 2024

Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you

5 Stars!

Breathe O'clock
Australien
2 dagar användning av appen
DSers svarade 30 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team