Recensioner (30 302)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
17 februari 2024

This is very amazing especially one day I had problems fulfilling an order due to the fact that my supplier was out of stick, so I contacted Dsers customer support, and had the best, most prompt support I have ever had. 10 stars to customer support. Recommend this app 100%

Marco Planet
USA
4 månader användning av appen
DSers svarade 19 februari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 april 2024

Thanks to Adele from the DSers support team.
She responded quickly and efficiently to my problem of the day.
Being a good man, I'm writing these few words to thank her.

Za-Paro
Frankrike
4 månader användning av appen
DSers svarade 17 april 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 maj 2024

"Colleen" from DSers support team, Thank you for your support!

My_Store
Sverige
11 månader användning av appen
DSers svarade 20 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 februari 2024

I had a great experience. This was my first time reaching out for help, & I was connected to someone right away. Quick, efficient & easy!

CozyHavenCo.com
USA
10 månader användning av appen
DSers svarade 16 februari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 maj 2024

needed help with the DSesrs app when i messaged costumer service and Vivian professionally answerd me fast and with great tutorial in a few minutes and saved me a real headach

zipLight
Israel
26 dagar användning av appen
DSers svarade 20 maj 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 mars 2024

I have worked with DSers for a while now, and today I had my first run-in with an unexpected issue, that I was able to fix quickly thanks to Isla's help.
Looking forward to working with the great team from DSers, and special thanks to Isla for help.

Elysian-Shop
USA
3 månader användning av appen
DSers svarade 4 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 mars 2024

Customer service is amazing! Alice was awesome and walked us through our first order with detailed instructions on how to get free shipping on our order and use the Chrome extension instead of the API. She provided screenshots and was extremely patient with us while we performed each step! Not everyone will wait until you go through the whole process to ensure it works but Alice did and we are thankful!

Get Swag Shack
USA
Ungefär en månad användning av appen
DSers svarade 10 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Redigerat 23 februari 2024

Really great and smoother than some of the other apps I have used. Everything imports quickly and efficiently. Needed to reach out to support for a small issue and want to say a massive thanks to Rin for the fast and efficient help fixing my issue! really good :-)

EDIT 24/02/2024: Still amazing. Better than the other dropshipping apps!! Customer support is fantastic. Allways willing to help and advise. Spoke with Alicia today and was so friendly and answered my queries about shipping notifications. Thank you Alicia! Very good app, excellent support <3 :-)

My Store
Storbritannien
3 månader användning av appen
DSers svarade 17 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 juli 2024

Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.

$ Império da Oferta
Brasilien
Ungefär 4 timmar användning av appen
DSers svarade 24 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 april 2024

Jully was incredibly prompt in her response and provided exceptionally useful information. I greatly appreciate her assistance!

Miyuki Japan Store
Frankrike
Nästan 2 år användning av appen
DSers svarade 18 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team