Recensioner (29 536)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
17 december 2023

I was really struggling with processing my first order until Lucy came to my rescue...Her customer service was unbelievable. She patently guided me step by step, answering any questions I had along the way.

Thats honestly the best customer service I've ever received, thankyou so much Lucy you are a superstar!!!!

Lullabuu
Storbritannien
8 månader användning av appen
DSers svarade 18 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 april 2024

Thank you for the excellent service. You resolved my query quickly and efficiently. I'm grateful for your help, Tiffany.

Splendas
USA
5 månader användning av appen
DSers svarade 14 april 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 januari 2024

Lucia was so quick to help with all of the questions I had at the time I needed. She was quick to respond and walked me through step-by-step on how to resolve the issue I was having. Great service, probably the best I've had with any app!!!

Danry Dee
USA
8 månader användning av appen
DSers svarade 24 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 februari 2024

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
Storbritannien
3 månader användning av appen
DSers svarade 29 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 maj 2024

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
USA
7 dagar användning av appen
DSers svarade 8 maj 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 december 2023

Just have to share my experience with DSers Support.
Had an urgent matter ad got the whole issue resolved within minutes.!
You guys are great!

Oneshop Nordic
Sverige
11 månader användning av appen
DSers svarade 3 december 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 december 2023

Jenny was WAAAY more than helpful, not only did she help me get a product to a customer that I thought I was going to have to cancel and refund because it wouldn't ship to where that customer was, but I gave her the permission and she made the changes herself! Awesome customer service.

Kimpton Fitness and Beyond
USA
6 månader användning av appen
DSers svarade 3 januari 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 september 2024

The customer service was top-notch, Their support representative (Blanca) assigned to me answered and solved the big issue I had. I totally recommend!!!

Kolleeda
Nigeria
DSers svarade 10 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 juni 2024

muy buena atencion de chissy me guio en todo momento

Multistore
Mexiko
26 dagar användning av appen
DSers svarade 23 juni 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 mars 2024

Villanelle answered all my questions and helped me figure out what I needed to do. Thank you!

N R D R
USA
5 månader användning av appen
DSers svarade 17 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team