Recensioner (25 872)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 december 2023

I have to say the rep I worked with "Lucia", was awesome. They handled my concern very quickly and appeared to take interest in my concern. I'm new at this dropshipping e-commerce business and some of the other dropshipping companies have left me frustrated because I couldn't help me customers in a timely manner. Thank you to Lucia for your help.

ZMO Express Unlimited
USA
8 dagar användning av appen
DSers svarade 7 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 oktober 2023

Great App, easy to use, had a issue and honestly expected to wait for ages for help. Nope, Arwen jumped online, she sent me lots of info including video step by step and sorted it out in under 5 mins. Thank you Arwen, great service. Defo recommend the app

Yililo
Storbritannien
9 månader användning av appen
DSers svarade 6 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 oktober 2023

Wendy was great in assisting me with a problem i was having with multiple product listings that really needed to be variants within one product. She also suggested to get in touch with the supplier to create one link with multiple product variants, i hadn't even thought of that!

PaddleBall Sports Co
USA
2 månader användning av appen
DSers svarade 1 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 maj 2024

otimo atendimento , a atendente Jully é incrivel

Superstar Ofertas Brasil
Brasilien
3 dagar användning av appen
DSers svarade 2 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 december 2023

Excellent customer service

Infernus
Lettland
7 månader användning av appen
DSers svarade 3 januari 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 november 2023

customer service with Zoe was excellent! answered all my questions expertly. Zoe had a keen knowledge and understanding of my problem and was able to solve it within minutes.

GENTRY
USA
6 månader användning av appen
DSers svarade 14 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 januari 2024

Service client au top ! Merci Blanca pour la rapidité et l'efficacité !

BohemianCottonClub
Belgien
Mer än 2 år användning av appen
DSers svarade 17 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Redigerat 14 september 2023

Lily went through my situation very efficiently. She managed to solve my problem with my Shopify Store!

Thanks again Lily!

I recently had the pleasure of working with Tiffany from DSers for assistance with my Shopify store, and I must say, the experience exceeded my expectations. Tiffany's knowledge and expertise in navigating the platform were evident right from the start. She was incredibly responsive and always ready to address any questions or concerns I had.

Thank you for your help Tiffany

PolyDeals
Portugal
10 månader användning av appen
DSers svarade 11 september 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 december 2023

Thank you for help. I am very happy now.

My Store
Estland
3 månader användning av appen
DSers svarade 17 december 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 september 2023

Serein was extremely helpful! I am new to dropshipping so I have been doing a lot of troubleshooting to run my store. I've had to speak with many different people from facebook shopify etc. and NOBODY has been as helpful as Serein. He was patient, offered multiple options for my problem, and quick and efficient. THANKS A LOT SEREIN!!!

Daily Kitchen Stuff
USA
4 månader användning av appen
DSers svarade 6 september 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team