Recensioner (30 328)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 juni 2024

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Loja Yunis
Brasilien
Mer än ett år användning av appen
DSers svarade 4 juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 maj 2024

Chrissy was very wonderful and helped me integrate my products from dsers to aliexpress and made my order flow very seemless highly recommend

HarmonyDetails
USA
17 dagar användning av appen
DSers svarade 20 maj 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Redigerat 1 juni 2024

Isla was supper good
And the next time Sandy helped me and quick as always

Go off Grid
Sverige
Ungefär en månad användning av appen
DSers svarade 26 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 november 2023

I was stuck for hours when I ran into a remapping issue and couldn't properly fulfill an order. Luckily, Alicia came to the rescue! She gave me clear instructions and screenshots which allowed me to fix the problem. Her expertise and patience were both top-tier. (They need to give her a raise in salary!)

Delightful Depot
USA
Ungefär ett år användning av appen
DSers svarade 27 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 april 2024

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Modern Comfort
USA
8 månader användning av appen
DSers svarade 29 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 mars 2024

I got amazing help from Selena at DSers. She answered quickly and clearly, knowing a lot about the platform. Selena was patient and made sure my problems were fixed fast. I really recommend DSers, especially with people like Selena there to help.

Aura Fare
USA
3 månader användning av appen
DSers svarade 14 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 november 2023

I had just received the most optimal form of support from Bruna! Not only was my support query resolved for me, I was given step by step clear instructions with screenshots so that I would be able to quickly resolve the issue next time. DSers makes operating my business much easier and reduces chances of errors.

autopump
Storbritannien
5 månader användning av appen
DSers svarade 26 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 augusti 2024

Villanelle! Ótima

Mega Portal Shop
Brasilien
Ungefär en månad användning av appen
DSers svarade 15 augusti 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 januari 2024

I had a problem mapping the product, unable to get it to work. When I contacted Dsers I received very good service from OLivia, she helped me and managed to solve my problem, 5 stars!

lojas apek
Brasilien
12 månader användning av appen
DSers svarade 16 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 januari 2024

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Timeless Gentleman
Storbritannien
Mer än ett år användning av appen
DSers svarade 24 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team