Recensioner (25 972)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 25 februari 2024

A great service and helpful service. She really helped me so much. Great and wonderful person. Thank you Alicia you are the best !!!

myberdy
Tyskland
4 månader användning av appen
DSers svarade 11 december 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 oktober 2023

I was extremely pleased with the assistance I received from Serein. She was incredibly helpful and efficient in resolving my issue. Serein demonstrated deep knowledge and skill in the relevant field, giving me confidence that I was dealing with someone highly qualified.

Serein was also very patient and explained every step of the process clearly and comprehensively, which made problem-solving much easier. Furthermore, she was very attentive and respectful throughout the interaction.

I am very grateful for Serein's assistance and wouldn't hesitate to recommend her to anyone in need of help in her area of expertise. She definitely made a difference and made my experience much more enjoyable.

Once again, thank you, Serein, for the excellent service!

Home Fresh Store
Brasilien
3 månader användning av appen
DSers svarade 25 oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 oktober 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
USA
Ungefär en månad användning av appen
DSers svarade 23 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 januari 2024

simplesmente o melhor atendimento, me ajudou bastante e de forma bem rápida!!Muito obrigado Rin :)

A&G EXPRESS
Brasilien
3 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 januari 2024

gostei muito do suporte

Hyppe shop
Brasilien
Ungefär en månad användning av appen
DSers svarade 15 januari 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 december 2023

Thanks for your support Olivia. She helped me solve my questions quickly and understandably

Bwind
USA
Ungefär 2 månader användning av appen
DSers svarade 18 december 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 december 2023

Lucia was very helpful and resoled all my concerns.

All Year Shop
USA
4 månader användning av appen
DSers svarade 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 september 2023

I had a problem to set the shipping method on Dsers and Zoe helped me solve it super fast. She sent me screenshots so I could see where I had to click and it was SUPER HELPFUL. thank you so much! great service and live chat.

Muma Bloom
Spanien
9 månader användning av appen
DSers svarade 27 september 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 december 2023

Good Services

Vanlara
USA
3 månader användning av appen
DSers svarade 3 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 februari 2024

The customer service is top notch

Lootyco
Kanada
10 dagar användning av appen
DSers svarade 3 februari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team