Recensioner (28 890)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
22 november 2023

Whoever Holly is from support, she deserves a raise. Very quick to respond and helped me immediately. It was a short interaction, but that was due to holly being extremely quick to resolve the issue. Would recommend using this app, very user friendly and very helpful staff. I hardly ever leave reviews but I am genuinely impressed with their support, and Holly for addressing my issue right away. So thank you, and I hope you have a good rest of your day or night.

Signature Edan
USA
2 månader användning av appen
DSers svarade 23 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 mars 2024

My advisor was Sherry. Due to good advices and quick reaction on my troubleshoot, I resolve them. Thanks.

HeadGlad
Ukraina
3 månader användning av appen
DSers svarade 17 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 oktober 2023

Jully from Dsers is an absolute gem! With Jully's expert guidance and clear instructions, navigating the complexities of order fulfillment on DSers became a breeze. Jully's patient and thorough approach made the process incredibly understandable, even for someone new to the world of dropshipping. Thanks to Jully's assistance, I now feel confident and well-equipped to handle my business efficiently. I am immensely grateful for Jully's exceptional support and would highly recommend Jully to anyone in need of top-notch guidance in the dropshipping world. Thanks again

Next Level Nutritionals
USA
Ungefär ett år användning av appen
DSers svarade 22 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 december 2023

Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!

ajays-onlineshop
Tyskland
4 månader användning av appen
DSers svarade 3 januari 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 november 2023

Zoe from DSERS helped me greatly resolving a minor issue through the platform. Zoe was prompt and very kind. Thank you for helping me out. I love DSERS it is such a great platform to integrate to shopify.

Grounded Ginger
Australien
11 månader användning av appen
DSers svarade 19 november 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 mars 2024

Une application au top.
Dès que je ne comprenais pas quelque chose je demandais au chat. Lennon est d’une patiente et d’une écoute incroyable. Il m’a guider tout le long d’une procédure. Merci à lui

Coorzo
Belgien
11 månader användning av appen
DSers svarade 24 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 oktober 2023

Krystal was very kind and helped me with my problem. Now im ready to start, thank you very much Krystal! You're awesome!

mkshop24
Schweiz
11 månader användning av appen
DSers svarade 22 oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 april 2024

The attendant Isla is incredible! He answered all my doubts with excellence!

Cultura Automotiva
Brasilien
Ungefär ett år användning av appen
DSers svarade 18 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 november 2023

I’ve been using DSers for a while now, and it’s their customer support that truly deserves applause. Their team’s quick, knowledgeable, and personalized responses have made managing my dropshipping business a breeze. No matter the issue, DSers’ support was there with the right solutions, often going above and beyond to ensure my satisfaction. Their proactive tips and user-friendly interface have not only saved me time but also boosted my business efficiency. A big shoutout to their live chat - it’s like having an expert in your pocket! In DSers, I've found more than a service; I've discovered a reliable partner for my e-commerce journey. Kudos to the team for making customer care a top priority!

Petvana
Tyskland
5 månader användning av appen
DSers svarade 7 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 januari 2024

Sandy in customer service was fantastic. Helped me out very quickly and made it easy to understand! Pleasure working with great and friendly service!

Ark Abundance
USA
7 månader användning av appen
DSers svarade 16 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team