Recensioner (30 329)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 februari 2024

Got provided an excellent service by Chrissy. This app and customer support are really good and helpful and everyone should try using it!

Suctiva©
Nederländerna
4 månader användning av appen
DSers svarade 16 februari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 april 2024

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

JVMC LuXes
USA
4 månader användning av appen
DSers svarade 9 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 maj 2024

Irene & David were super helpful with a concern I had!

ThorBox
USA
4 månader användning av appen
DSers svarade 20 maj 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 april 2024

Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry

Shop Sultry
USA
Ungefär en månad användning av appen
DSers svarade 10 april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
Belgien
Ungefär 2 månader användning av appen
DSers svarade 13 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 december 2023

Marshall He is very nice and helped me very quickly with the problem. The perfect employee in the perfect place. I wish there were more people like that. Thanks again for your help

Galaxyshop
Polen
3 månader användning av appen
DSers svarade 20 december 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 juni 2024

Ralla help me with my problem and i want to thank her

My Store
Israel
5 dagar användning av appen
DSers svarade 4 juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 december 2023

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
Cypern
Ungefär 2 månader användning av appen
DSers svarade 4 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 mars 2024

Great customer service! Thanks to Irene, who was super friendly and made everything very simple!

Purely Ecstatic
Australien
6 månader användning av appen
DSers svarade 18 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 februari 2024

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
USA
4 månader användning av appen
DSers svarade 21 februari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team